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University of Michigan
Navigating Disruption: Generative AI in the Workplace Specialization
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University of Michigan

Navigating Disruption: Generative AI in the Workplace Specialization

How AI is shaping the workplace. Learn the basic functions of generative AI and how it will impact workplace tasks, jobs, the labor market, and organizational strategy.

Josh Pasek

Instructor: Josh Pasek

Included with Coursera Plus

•Learn more
4 course series
Get in-depth knowledge of a subject
4.6

(17 reviews)

Beginner level

Recommended experience

Recommended experience

Beginner level

Interest in generative AI’s workplace implications.

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

4 course series
Get in-depth knowledge of a subject
4.6

(17 reviews)

Beginner level

Recommended experience

Recommended experience

Beginner level

Interest in generative AI’s workplace implications.

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
  • About
  • Outcomes
  • Courses
  • Testimonials

What you'll learn

  • Gain perspective on the strengths and limitations of generative AI in the workplace

  • Understand the ways that generative AI will shape jobs and workplace tasks

  • Understand the implications of implementing generative AI in a changing workplace

  • Forecast the risks implicated in the adoption of generative AI across domains

Skills you'll gain

  • Artificial Intelligence
  • Automation
  • Policy Development
  • Journalism
  • Labor Relations
  • Risk Management
  • Data Security
  • Prompt Engineering
  • ChatGPT
  • Regulatory Requirements
  • Workforce Management
  • Organizational Development

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English

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Specialization - 4 course series

Generative AI is poised to become one of the most disruptive technologies of our generation. In this course series, you will better understand how generative AI works, what we can learn from disruptive technologies of the past, and the role AI may play in workplaces in the future. In “Navigating Disruption: Generative AI in the Workplace”, you’ll explore how artificial intelligence is set to influence various industries and jobs, and how you can ensure generative AI tools are used responsibly in your workplace.

Applied Learning Project

Across this series, there are multiple opportunities for you to experiment with generative artificial intelligence. You will also consider and design policies around how generative artificial intelligence can and should be implemented in the workplace.

Generative AI: Forecasting Disruption

Generative AI: Forecasting Disruption

Course 1•4 hours

What you'll learn

  • Explain the basics of generative AI tools

  • Compare the effects of generative AI to earlier technological advances

  • Identify the key accomplishments and limitations of generative AI tools

  • Identify basic strategies for writing prompts for generative AI

Skills you'll gain

Category: Artificial Intelligence
Artificial Intelligence
Category: Generative AI
Generative AI
Category: Visualization (Computer Graphics)
Visualization (Computer Graphics)
Category: Prompt Engineering
Prompt Engineering
Category: Image Analysis
Image Analysis
Category: Large Language Modeling
Large Language Modeling
Category: ChatGPT
ChatGPT
Category: Natural Language Processing
Natural Language Processing
Generative AI: Shaping Work and Tasks

Generative AI: Shaping Work and Tasks

Course 2•6 hours

What you'll learn

  • Classify key ways that AI might influence workplace tasks

  • Highlight the impact of generative AI for different types of work

  • Examine the appropriate use cases for generative AI

  • Discuss how AI might change the distributions of tasks within jobs

Skills you'll gain

Category: Artificial Intelligence
Artificial Intelligence
Category: Marketing
Marketing
Category: Critical Thinking
Critical Thinking
Category: Analysis
Analysis
Category: Automation
Automation
Category: Economics
Economics
Category: Emerging Technologies
Emerging Technologies
Category: Generative AI Agents
Generative AI Agents
Category: Education and Training
Education and Training
Category: Marketing Analytics
Marketing Analytics
Category: Generative AI
Generative AI
Category: Journalism
Journalism
Category: Job Analysis
Job Analysis
Generative AI Integration: Effects on Labor and Workforce

Generative AI Integration: Effects on Labor and Workforce

Course 3•4 hours

What you'll learn

  • Identify ways generative AI might alter managerial work

  • Anticipate challenges that generative AI can pose for workers and management

  • Forecast implications of AI for interactions between companies and customers

  • Explore generative AI’s influence on who takes responsibility for AI products and worker’s autonomy

Skills you'll gain

Category: Policy Development
Policy Development
Category: Business Ethics
Business Ethics
Category: Workforce Management
Workforce Management
Category: Organizational Development
Organizational Development
Category: Labor Relations
Labor Relations
Category: Human Resources
Human Resources
Category: Automation
Automation
Category: Emerging Technologies
Emerging Technologies
Category: Generative AI
Generative AI
Category: Customer Relationship Management
Customer Relationship Management
Category: Artificial Intelligence
Artificial Intelligence
Generative AI in the Workplace: Policies, Ethics, and Risks

Generative AI in the Workplace: Policies, Ethics, and Risks

Course 4•6 hours

What you'll learn

  • Identify ways generative AI algorithms can lead to biases in decision-making

  • Anticipate implications of a lack of algorithmic transparency for decision-making

  • Plan proactively to protect data security and user privacy

  • Consider ethics at every stage of the generative AI decision-making process

Skills you'll gain

Category: Risk Management
Risk Management
Category: Risk Analysis
Risk Analysis
Category: Personally Identifiable Information
Personally Identifiable Information
Category: Data Ethics
Data Ethics
Category: Data Security
Data Security
Category: Regulatory Requirements
Regulatory Requirements
Category: Artificial Intelligence
Artificial Intelligence
Category: Generative AI
Generative AI
Category: Technology Roadmaps
Technology Roadmaps
Category: Emerging Technologies
Emerging Technologies
Category: Business Ethics
Business Ethics
Category: Law, Regulation, and Compliance
Law, Regulation, and Compliance

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Instructor

Josh Pasek
Josh Pasek
4 Courses•1,124 learners

Offered by

University of Michigan

Offered by

University of Michigan

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.

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Frequently asked questions

There are no formal requirements to take this specialization

It is recommended that learners take this specialization in order

This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.

If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policyOpens in a new tab.

Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate, or you can audit it to view the course materials for free. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. If you only want to read and view the course content, you can audit the course for free. If you cannot afford the fee, you can apply for financial aidOpens in a new tab.

This Specialization doesn't carry university credit, but some universities may choose to accept Specialization Certificates for credit. Check with your institution to learn more.

More questions

Visit the learner help center

Financial aid available,

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