University of Michigan
Navigating Disruption: Generative AI in the Workplace Specialization
University of Michigan

Navigating Disruption: Generative AI in the Workplace Specialization

How AI is shaping the workplace. Learn the basic functions of generative AI and how it will impact workplace tasks, jobs, the labor market, and organizational strategy.

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(17 reviews)

Beginner level

Recommended experience

Flexible schedule
1 month at 10 hours a week
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Get in-depth knowledge of a subject

(17 reviews)

Beginner level

Recommended experience

Flexible schedule
1 month at 10 hours a week
Earn a career credential
Share your expertise with employers

Overview

  • Gain perspective on the strengths and limitations of generative AI in the workplace

  • Understand the ways that generative AI will shape jobs and workplace tasks

  • Understand the implications of implementing generative AI in a changing workplace

  • Forecast the risks implicated in the adoption of generative AI across domains

What’s included

Shareable certificate

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Taught in English
4 practice exercises

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from University of Michigan

Specialization - 4 course series

What you'll learn

  • Explain the basics of generative AI tools

  • Compare the effects of generative AI to earlier technological advances

  • Identify the key accomplishments and limitations of generative AI tools

  • Identify basic strategies for writing prompts for generative AI

Skills you'll gain

Category: Artificial Intelligence
Category: Generative AI
Category: Prompt Engineering
Category: ChatGPT
Category: Large Language Modeling
Category: Visualization (Computer Graphics)
Category: Natural Language Processing
Category: Emerging Technologies
Category: OpenAI

What you'll learn

  • Classify key ways that AI might influence workplace tasks

  • Highlight the impact of generative AI for different types of work

  • Examine the appropriate use cases for generative AI

  • Discuss how AI might change the distributions of tasks within jobs

Skills you'll gain

Category: Analysis
Category: Marketing
Category: Critical Thinking
Category: Education and Training
Category: Journalism
Category: Generative AI
Category: Business Economics
Category: Artificial Intelligence
Category: Generative AI Agents
Category: Business Workflow Analysis
Category: Automation
Category: Marketing Analytics
Category: Job Analysis

What you'll learn

  • Identify ways generative AI might alter managerial work

  • Anticipate challenges that generative AI can pose for workers and management

  • Forecast implications of AI for interactions between companies and customers

  • Explore generative AI’s influence on who takes responsibility for AI products and worker’s autonomy

Skills you'll gain

Category: Policy Development
Category: Workforce Management
Category: Emerging Technologies
Category: Labor Relations
Category: Automation
Category: Customer experience improvement
Category: Business Ethics
Category: Generative AI
Category: Job Analysis
Category: Artificial Intelligence
Category: Human Resources
Category: Workflow Management

What you'll learn

  • Identify ways generative AI algorithms can lead to biases in decision-making

  • Anticipate implications of a lack of algorithmic transparency for decision-making

  • Plan proactively to protect data security and user privacy

  • Consider ethics at every stage of the generative AI decision-making process

Skills you'll gain

Category: Artificial Intelligence
Category: Generative AI
Category: Data Security
Category: Data Ethics
Category: Personally Identifiable Information
Category: Business Ethics
Category: Risk Management
Category: Regulation and Legal Compliance
Category: Compliance Training
Category: Risk Mitigation
Category: Legal Risk
Category: Risk Analysis
Category: Operational Risk

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Instructor

Josh Pasek
4 Courses1,200 learners

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