In this course, you’ll explore the most common cyber threats and vulnerabilities, learning how to identify, investigate, and respond to them using industry-standard tools and workflows. You’ll master techniques for scanning and detecting malware, understanding how these malicious programs operate and how to prevent them from compromising systems and data. The course also covers password hygiene and best practices, ensuring you can help users create strong, secure passwords and safeguard sensitive accounts. Dive into the fascinating world of social engineering, learning how attackers exploit human behavior and how to defend against these tactics. Finally, you’ll discover how to protect sensitive data and personally identifiable information (PII), equipping you to maintain privacy and compliance in any IT environment.
Cisco Certified Support Technician IT Support 100-140 Unit 8
This course is part of Cisco Certified Support Technician IT Support - 100-140 Specialization
Instructor: Pearson
Included with 
Recommended experience
What you'll learn
Identify and investigate common cyber threats and vulnerabilities using strategic workflows and tools.
Scan for, detect, and prevent malware attacks to safeguard systems and data.
Apply password hygiene and best practices to enhance account and data security.
Recognize and defend against social engineering tactics and protect sensitive information, including PII.
Skills you'll gain
Details to know
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September 2025
1 assignment
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- Earn a shareable career certificate
There is 1 module in this course
In this module, you’ll get an introduction to cybersecurity. You’ll learn how to identify different types of threats, protect against them, and report any suspicious activity when necessary. You need to protect yourself, your organization, and any data you handle at all times. In today’s digital world, there are many threat actors trying to hack, break into systems, and cause disruption. It’s essential to safeguard everything you interact with and stay vigilant against potential threats.This is a crucial and exciting topic that will help you stay secure and keep your organization safe.
What's included
9 videos1 assignment
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Frequently asked questions
Yes, you can preview the first video and view the syllabus before you enroll. You must purchase the course to access content not included in the preview.
If you decide to enroll in the course before the session start date, you will have access to all of the lecture videos and readings for the course. You’ll be able to submit assignments once the session starts.
Once you enroll and your session begins, you will have access to all videos and other resources, including reading items and the course discussion forum. You’ll be able to view and submit practice assessments, and complete required graded assignments to earn a grade and a Course Certificate.
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