This module explores the role of a Systems Analyst in the development and management of information systems. It covers the key responsibilities, required skills, and various career paths within the field. Students will learn about the importance of communication, problem-solving, and analytical thinking in gathering requirements, designing systems, and working with stakeholders. The module also introduces ethical considerations and best practices that Systems Analysts must follow in professional environments. By the end of this module, students will have a clear understanding of the critical role Systems Analysts play in bridging business needs with technology solutions.

This module introduces the essential tools and techniques used by systems analysts to analyze, design, and document information systems. Students will explore modeling tools such as data flow diagrams (DFDs), entity-relationship diagrams (ERDs), and Unified Modeling Language (UML). The module also covers requirement-gathering techniques, prototyping, and various software tools that aid in system analysis and design. Emphasis is placed on how these tools help streamline communication between stakeholders, improve system documentation, and support decision-making. By the end of this module, students will be equipped with practical knowledge of the tools necessary for effective system analysis and design.

In this module, you’ll put your learning into action by stepping into the role of a Systems Analyst tasked with optimizing inventory management for a small eco-friendly retail store. Across six structured tasks, you’ll apply key systems analysis techniques, including requirements gathering, process modeling (DFDs, ERDs, UML), and solution design, to uncover operational inefficiencies and propose a practical, cloud-based inventory solution. This project will sharpen your skills in visual modeling, stakeholder analysis, and implementation planning, culminating in a comprehensive, real-world proposal. This module ends with a final exam that will test your understanding of the concepts covered.