Coursera Instructor Network
Business-to-Consumer (B2C) Sales Strategies and Techniques
Coursera Instructor Network

Business-to-Consumer (B2C) Sales Strategies and Techniques

Pavi Narayanan
Starweaver Instructor Team

Instructors: Pavi Narayanan

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
4.8

(13 reviews)

Intermediate level

Recommended experience

Flexible schedule
Approx. 2 hours
Learn at your own pace
Earn a Certificate
With paid plans
Gain insight into a topic and learn the fundamentals.
4.8

(13 reviews)

Intermediate level

Recommended experience

Flexible schedule
Approx. 2 hours
Learn at your own pace
Earn a Certificate
With paid plans

What you'll learn

  • Demonstrate an understanding of B2C Sales and identify relevant examples.

  • Apply strategies to identify your target audience.

  • Demonstrate effective communication and product knowledge to build consumer trust.

  • Apply basic sales techniques to convert prospects into customers.

Details to know

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Assessments

1 assignment

Taught in English

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There is 1 module in this course

This course provides all the basics you need to thrive as a sales rep. Apply these strategies with focus and determination, and you’ll see your sales numbers rise like never before! In this course, you’ll learn what B2C selling is all about, how to identify your ideal customer, and why product knowledge and effective communication are key to closing sales.

What's included

14 videos5 readings1 assignment2 discussion prompts

Instructors

Pavi Narayanan
Coursera Instructor Network
2 Courses1,222 learners

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Learner reviews

4.8

13 reviews

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5

Reviewed on May 10, 2025

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