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Explore the IT Support Course Catalog
Skills you'll gain: Peripheral Devices, Computer Hardware, Computer Systems, Operating Systems, Desktop Support, System Configuration, Microsoft Windows, Linux Administration, Hardware Troubleshooting, Data Storage, Information Technology, General Networking, System Support, Mac OS
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Customer Support, Desktop Support, Technical Communication, Help Desk Support, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication
Skills you'll gain: Information Technology, Computer Hardware, Cloud Computing, Network Troubleshooting, Software Installation, Technical Support and Services, Cybersecurity, Hardware Troubleshooting, Data Storage, Database Software, Operating Systems, Computer Networking, Computer Security Awareness Training, IT Infrastructure
Skills you'll gain: Project Management, Project Planning, Communication Planning, Project Documentation, Milestones (Project Management), Project Schedules, Risk Management, Cost Management, Budgeting, Estimation, Timelines, Procurement
Skills you'll gain: Stakeholder Engagement, Software Development Life Cycle, Agile Software Development, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Team Motivation, Kanban Principles, Project Schedules, Resource Planning, Development Environment, Information Technology, Sprint Retrospectives, Interviewing Skills, Project Management
- Status: Free
Yonsei University
Skills you'll gain: Language Competency, Grammar, Vocabulary, Literacy, Culture
Google
Skills you'll gain: Programming Principles, Scripting, Python Programming, Computer Programming, Computational Thinking, Algorithms, Data Structures, Integrated Development Environments, Debugging, Development Environment
Skills you'll gain: Data Validation, Spreadsheet Software, Data Analysis, Analytics, Data Manipulation, Excel Formulas, Data Compilation, Pivot Tables And Charts, SQL, Data Integration, Data Transformation, User Feedback
Skills you'll gain: Network Security, Information Systems Security, Cybersecurity, Application Security, Encryption, Security Controls, Cyber Attacks, Security Awareness, Data Security, Cryptography, Threat Modeling, Security Management, Network Administration, Computer Security Awareness Training, Information Assurance, Wireless Networks, Hardening, Firewall, Malware Protection, Authentications
- Status: Free
Yale University
Skills you'll gain: Psychology, Mental and Behavioral Health Specialties, Child Development, Mental Health, Human Learning, Social Sciences, Behavioral Health, Neurology, Biology, Scientific Methods
Google
Skills you'll gain: Prompt Engineering, Generative AI, Productivity Software, Artificial Intelligence, Computer Security Awareness Training, Operational Efficiency, Innovation, Human Machine Interfaces, Information Privacy, Machine Learning, Content Creation, Business Ethics
- Status: Free
Yale University
Skills you'll gain: Personal Development, Positive Behavior Support, Goal Setting, Resilience, Self-Awareness, Behavioral Economics, Adaptability, Mental Health, Productivity, Psychology, Social Skills, Mindfulness
In summary, here are 10 of our most popular it support courses
- Introduction to Hardware and Operating Systems:Â IBM
- Customer Service Fundamentals:Â Knowledge Accelerators
- Information Technology (IT) Fundamentals for Everyone:Â IBM
- Project Planning: Putting It All Together:Â Google
- IBM IT Project Manager:Â IBM
- First Step Korean:Â Yonsei University
- Crash Course on Python:Â Google
- Analyze Data to Answer Questions:Â Google
- IT Security: Defense against the digital dark arts :Â Google
- Introduction to Psychology :Â Yale University