Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: z/OS, Operating Systems, System Programming, Mainframe Computing, System Monitoring, Performance Tuning, System Configuration, OS Process Management, Data Storage, Systems Architecture, Capacity Management, Problem Management, Disaster Recovery, Computer Architecture, Data Access
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AI Workflows, Generative AI, Model Evaluation, Workflow Management, Context Management
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: IT Management, Project Risk Management, Risk Management, AI Product Strategy, Project Management, Internal Communications, Data Ethics, Generative AI, Case Studies, Innovation, Decision Making
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: File Management, OS Process Management, Linux, Linux Servers, Data Security, Linux Commands, Information Systems Security, System Monitoring, Data Storage Technologies, Network Security, Vulnerability Scanning, Data Storage, Encryption, Network Analysis
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Data Mining, Exploratory Data Analysis, Model Evaluation, Dimensionality Reduction, Data Preprocessing, Data Cleansing, Data Transformation, Data-Driven Decision-Making, Predictive Analytics, Forecasting, Big Data, Data Analysis, Applied Machine Learning, Statistical Analysis, Classification Algorithms, Data Visualization Software, Unsupervised Learning, Regression Analysis
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Mainframe Technologies, Mainframe Computing, Amazon Elastic Compute Cloud, Cloud Infrastructure, Platform As A Service (PaaS), Cloud Applications, Enterprise Architecture, z/OS, Software Architecture
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Linux Administration, Linux, Package and Software Management, Remote Access Systems, File Management, Linux Commands, Operating System Administration, OS Process Management, Systems Administration, System Monitoring, Unix Commands, File Systems, General Networking, Network Administration, System Configuration, Command-Line Interface, Software Installation, Service Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Work Breakdown Structure, Scheduling, Project Schedules, Timelines, Project Performance, Benchmarking, Project Management Software, Corrective and Preventive Action (CAPA), Project Management, Performance Analysis, Variance Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Design Research, UI/UX Strategy
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Experimentation, Research Design, A/B Testing, Business Analysis, Analytical Skills, Process Mapping, Statistical Methods, Research Methodologies, Business Research, Complex Problem Solving, Project Design, Statistical Inference, Data Ethics, Prioritization, Project Planning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Sales Strategy, Consultative Selling, B2B Sales, Customer Relationship Building, Business Communication, Sales Presentations, Overcoming Objections, Sales Process, Digital Transformation, Prospecting and Qualification, AI Personalization, Value Propositions, Customer Relationship Management (CRM) Software
Intermediate · Course · 1 - 4 Weeks