IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Pandas (Python Package), Data Analysis, Data-Driven Decision-Making, Data Manipulation, Data Visualization, Probability & Statistics, Business Analytics, Data Transformation, Statistics, Data Visualization Software, Descriptive Statistics, Data Cleansing, Data Preprocessing, Time Series Analysis and Forecasting, Correlation Analysis, Python Programming
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Social Media Campaigns, Social Media Marketing, Marketing Budgets, Social Media Content, Social Media, Marketing Materials, Content Creation, Graphic and Visual Design Software, Marketing, Data Visualization
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Computer Security Incident Management, Threat Modeling, Security Management, Risk Management, Business Continuity Planning, Disaster Recovery, Governance, Business Continuity, Application Security, Information Management, Risk Appetite, Security Controls, Governance Risk Management and Compliance, Cybersecurity, Enterprise Security, Cloud Computing, Malware Protection, IT Management, Information Assurance, Test Planning
Intermediate · Specialization · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Writing, Research, Grammar, Editing, Organizational Skills, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Management, Site Reliability Engineering, Google Cloud Platform, Cost Management, Cloud Computing, Cloud Infrastructure, Budget Management, Capacity Management, Operational Excellence, Operational Efficiency, Corporate Sustainability, Resource Management, Resource Allocation, Identity and Access Management, Customer Support, System Monitoring
Beginner · Course · 1 - 3 Months

University of Cambridge
Skills you'll gain: Human Learning, Child Development, Teaching, Learning Theory, Instructional Strategies, Pedagogy, Learning Strategies, Developmental Disabilities, Working With Children, Disabilities, Autism Spectrum Disorders, Special Education, Differentiated Instruction, Neurology
Beginner · Course · 1 - 3 Months
Starweaver
Skills you'll gain: Business Process Modeling, Business Process, Digital Transformation, Business Process Management, Process Design, Business Process Automation, Process Analysis, Business Transformation, Case Studies, Workflow Management, Process Optimization, Quality Improvement, Process Improvement, Lean Methodologies, AI Workflows, AI Enablement, Six Sigma Methodology, Innovation, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Systems Development Life Cycle, Software Development Life Cycle, Systems Development, Software Development Methodologies, Change Management, Project Management, System Implementation, Compliance Auditing, Software Testing, Auditing, Development Testing, Information Technology, Verification And Validation, Project Management Office (PMO), Internal Controls, Governance, Agile Methodology, Software Development, Data Integrity, Risk Management
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Mechanical Engineering, Chemical Engineering, Materials science, Simulations, Engineering Analysis, Engineering Calculations, Physics, Mathematical Modeling, Calculus
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Information Architecture, UI/UX Research, Design Research, User Interface and User Experience (UI/UX) Design, Persona Development, Usability, Qualitative Research, Usability Testing, Surveys, Prototyping, Tree Maps, Interviewing Skills
Intermediate · Course · 1 - 4 Weeks

American Psychological Association
Skills you'll gain: Writing, Literacy, Editing, Proofreading, Productivity, Critical Thinking, Organizational Skills, Self-Motivation, Brainstorming, Diversity Awareness, Creativity
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), Responsive Web Design, Browser Compatibility, Web Development
Intermediate · Guided Project · Less Than 2 Hours