UX Research and Information Architecture

UX Research and Information Architecture

This course is part of IBM UI/UX Designer Professional Certificate

Instructors: Richa Arora

Included with Coursera Plus

Learn more

Intermediate level

Recommended experience

1 hour to complete

Flexible schedule

Learn at your own pace

Intermediate level

Recommended experience

1 hour to complete

Flexible schedule

Learn at your own pace

What you'll learn

Use qualitative and quantitative methods to generate actionable research insights
Create personas, user needs, and journey maps to align with user goals
Apply UX research throughout the product lifecycle, including A/B and accessibility testing
Design intuitive content structures using IA principles, including sitemaps and navigation systems

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Build your Design and Product expertise

This course is part of the IBM UI/UX Designer Professional Certificate

When you enroll in this course, you'll also be enrolled in this Professional Certificate.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate from IBM

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

Explore more from Design and Product

IBM
Introduction to UX/UI Design
Course
SkillUp EdTech
UX/UI Wireframing and Prototyping with Figma
Course
SkillUp EdTech
UX/UI Design Fundamentals: Usability and Visual Principles
Course
IBM
Introduction to Agile Development and Scrum
Course

Why people choose Coursera for their career

Felipe M.

Learner since 2018

"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020

"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021

"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

New to Design and Product? Start here.

Open new doors with Coursera Plus

Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Learn more

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Explore degrees

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Learn more

Frequently asked questions

UX research helps designers understand user behaviors, needs, and pain points. It informs design decisions and ensures the product is built with real users in mind.

IA is the practice of organizing and structuring content so users can find what they need easily. It includes sitemaps, navigation, and labeling systems.

No prior experience is required. The course covers all foundational research and IA methods through practical, beginner-friendly instruction.

Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:

The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.