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Business Process Courses Online

Understand business process management for optimizing workflows. Learn to design, analyze, and improve business processes for efficiency and effectiveness.


Explore the Business Process Course Catalog


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    Harvard Business Review

    Gain Alignment to Achieve Results

    Skills you'll gain: Delegation Skills, Leadership, Conflict Management, Negotiation, Teamwork, Overcoming Obstacles, Communication, Relationship Building, Decision Making

    Intermediate · Course · 1 - 4 Weeks

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    AI Business School

    Introduction to AI for marketing professionals

    Skills you'll gain: Generative AI, Responsible AI, Business Risk Management, Marketing, Marketing Automation, AI Personalization, Artificial Intelligence, ChatGPT, MarTech, Digital Transformation, Automation

    Beginner · Course · 1 - 4 Weeks

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    Harvard Business Review

    Execute with Focus and Discipline

    Skills you'll gain: Meeting Facilitation, Time Management, Productivity, Prioritization, Team Performance Management, Planning, Goal Setting, Stress Management, Decision Making

    Intermediate · Course · 1 - 4 Weeks

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    Harvard Business Review

    Develop Talent and Coach for Success

    Skills you'll gain: Constructive Feedback, Talent Management, Employee Retention, Employee Coaching, Talent Acquisition, Workforce Development, Adaptability, Human Resources Management and Planning, Employee Engagement, Recruitment, Training and Development, Employee Performance Management, Coaching, Diversity and Inclusion, Professional Development, Interviewing Skills, Active Listening

    Intermediate · Course · 1 - 4 Weeks

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    Harvard Business Review

    Boost Your Leadership Impact

    Skills you'll gain: Presentations, Conflict Management, Delegation Skills, Influencing, Constructive Feedback, Data Storytelling, Emotional Intelligence, Trustworthiness, Diversity and Inclusion, Team Leadership, Team Building, Verbal Communication Skills, Professional Networking, Negotiation, Persuasive Communication, Overcoming Objections, Public Speaking, Leadership, Relationship Building, Communication Strategies

    Intermediate · Specialization · 1 - 3 Months

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    AI Business School

    Introduction to AI for HR professionals

    Skills you'll gain: Responsible AI, Generative AI, Risk Management, Risk Analysis, Artificial Intelligence, Human Resources, Human Resource Strategy, Automation, Digital Transformation

    Beginner · Course · 1 - 4 Weeks

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    Harvard Business Review

    Master Financial Fundamentals

    Skills you'll gain: Financial Statements, Financial Management, Budgeting, Financial Data, Financial Analysis, Income Statement, Balance Sheet, Performance Analysis, Resource Allocation, Variance Analysis, Cost Benefit Analysis, Return On Investment, Investments, Cash Flows

    Intermediate · Course · 1 - 4 Weeks

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    AI Business School

    Introduction to AI for customer care professionals

    Skills you'll gain: Generative AI, Responsible AI, Risk Management, AI Personalization, Artificial Intelligence, LLM Application, Customer Service, Customer experience improvement, Self Service Technologies, Automation, Digital Transformation

    Beginner · Course · 1 - 4 Weeks

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    AI Business School

    AI for Customer care

    Skills you'll gain: Prompt Engineering, Agentic systems, Generative AI Agents, Generative AI, Productivity, AI Personalization, Workflow Management, No-Code Development, Responsible AI, Risk Management, Large Language Modeling, ChatGPT, AI Product Strategy, Training Programs, Personalized Service, Customer Service, LLM Application, Customer experience improvement, Artificial Intelligence, Innovation

    Beginner · Specialization · 1 - 3 Months

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    Harvard Business Review

    Navigate Conflict and Deliver Feedback

    Skills you'll gain: Conflict Management, Constructive Feedback, Team Leadership, Team Building, Negotiation, Coaching, Trustworthiness, Performance Management, Relationship Building, Collaboration, Empathy, Active Listening, Communication

    Intermediate · Course · 1 - 4 Weeks

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    Harvard Business Review

    Set and Implement Goals

    Skills you'll gain: Performance Measurement, Team Performance Management, Performance Metric, Performance Management, Goal Setting, Smart Goals, Employee Performance Management, Key Performance Indicators (KPIs), Performance Analysis, Performance Reporting, Performance Improvement, Organizational Effectiveness, Productivity, Business Priorities, Organizational Strategy, Analysis

    Intermediate · Course · 1 - 4 Weeks

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    AI Business School

    Practical AI and prompting for marketing professionals

    Skills you'll gain: Prompt Engineering, AI Personalization, Generative AI, Project Design, Artificial Intelligence, Persona Development, Marketing Automation, Marketing, Brainstorming, Marketing Analytics, Content Creation

    Intermediate · Course · 1 - 4 Weeks

Business Process learners also search

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In summary, here are 10 of our most popular business process courses

  • Gain Alignment to Achieve Results: Harvard Business Review
  • Introduction to AI for marketing professionals: AI Business School
  • Execute with Focus and Discipline: Harvard Business Review
  • Develop Talent and Coach for Success: Harvard Business Review
  • Boost Your Leadership Impact: Harvard Business Review
  • Introduction to AI for HR professionals: AI Business School
  • Master Financial Fundamentals: Harvard Business Review
  • Introduction to AI for customer care professionals: AI Business School
  • AI for Customer care: AI Business School
  • Navigate Conflict and Deliver Feedback: Harvard Business Review

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

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