University of Pennsylvania
Omnichannel Retail Strategy Specialization
8,763 enrolled
University of Pennsylvania

Omnichannel Retail Strategy Specialization

Learn the Fundamentals of Retail Strategy. Develop a strategy for building a successful omnichannel business that adapts to today's transformed retail landscape.

Included with Coursera Plus

Get in-depth knowledge of a subject

(391 reviews)

Beginner level
No prior experience required
Flexible schedule
1 month at 10 hours a week
Earn a career credential
Share your expertise with employers
Get in-depth knowledge of a subject

(391 reviews)

Beginner level
No prior experience required
Flexible schedule
1 month at 10 hours a week
Earn a career credential
Share your expertise with employers

What you'll learn

What’s included

Shareable certificate

Add to your LinkedIn profile

Taught in English
12 practice exercises

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from University of Pennsylvania

Specialization - 3 course series

What you'll learn

Skills you'll gain

Category: Consumer Behaviour
Category: Brand Strategy
Category: Competitive Analysis
Category: Branding
Category: Technology Strategies
Category: Business-To-Consumer
Category: Merchandising
Category: E-Commerce
Category: Innovation
Category: Customer experience strategy (CX)
Category: Marketing Strategies

What you'll learn

Skills you'll gain

Category: Human Capital
Category: Employee Training
Category: Employee Retention
Category: Staff Management
Category: Talent Management
Category: Workforce Management
Category: Compensation Management
Category: Workforce Planning
Category: Human Resources Management and Planning
Category: Employee Engagement
Category: Recruitment
Category: Organizational Strategy

What you'll learn

Skills you'll gain

Category: Digital Transformation
Category: Supply Chain Management
Category: Descriptive Analytics
Category: Supply Chain
Category: Analytics
Category: E-Commerce
Category: Data-Driven Decision-Making
Category: Customer experience strategy (CX)
Category: Predictive Analytics
Category: Consumer Behaviour

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Matthew Bidwell
University of Pennsylvania
3 Courses167,338 learners
Barbara E. Kahn
University of Pennsylvania
4 Courses468,665 learners

Offered by

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Coursera Plus

Open new doors with Coursera Plus

Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions