Johns Hopkins University
Johns Hopkins Medical Office Manager Professional Certificate
Johns Hopkins University

Johns Hopkins Medical Office Manager Professional Certificate

Become a skilled medical office manager. Gain essential skills to manage healthcare practices in 6 months or less. No prior experience or degree needed to start your career as a medical office manager.

Michelle J. Campbell
Maura McGuire, MD, CPC, FACP

Instructors: Michelle J. Campbell

Included with Coursera Plus

Earn a career credential that demonstrates your expertise

(174 reviews)

Beginner level

Recommended experience

6 months at 3 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
Earn a career credential that demonstrates your expertise

(174 reviews)

Beginner level

Recommended experience

6 months at 3 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers

What you'll learn

  • Apply effective human resources practices and strategies to manage and lead a healthcare organization.

  • Implement quality and safety programs to ensure high-quality healthcare delivery and promote a culture of safety.

  • Analyze and navigate the complexities of healthcare delivery systems to optimize patient care and outcomes.

  • Utilize healthcare data and electronic health records (EHRs) to support decision-making and enhance operational efficiency.

Overview

What’s included

Shareable certificate

Add to your LinkedIn profile

Taught in English
23 practice exercises

Professional Certificate - 6 course series

What you'll learn

Skills you'll gain

Healthcare Industry Knowledge, Medical Terminology, Human Resources, Financial Management, Patient Flow, Telehealth, Primary Care, Urgent Care, Health Care, Practice Management, Health Care Administration, and Health Systems

What you'll learn

Skills you'll gain

Employee Engagement, Human Resource Policies, Employee Onboarding, Diversity and Inclusion, Change Management, Performance Review, Recruitment, Smart Goals, Interviewing Skills, Health Care Administration, Human Resources, Internal Communications, Organizational Change, Employee Performance Management, Human Resource Management, Labor Law, and Organizational Structure

What you'll learn

Skills you'll gain

Patient Safety, Continuous Quality Improvement (CQI), Risk Management, Health Care Procedure and Regulation, Strategic Leadership, Performance Improvement, Clinical Leadership, Complex Problem Solving, Value-Based Care, Healthcare Industry Knowledge, Care Management, Key Performance Indicators (KPIs), Project Management, Practice Management, and Health Systems

What you'll learn

Skills you'll gain

Revenue Forecasting, Patient Flow, Preventative Care, Regulatory Compliance, Community Health, Budget Management, Social Determinants Of Health, Hospital Experience, Public Health, Practice Management, Health Care, Care Management, Health Systems, Case Management, Healthcare Industry Knowledge, and Primary Care

What you'll learn

Skills you'll gain

Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Management, Data Integrity, Data Security, Clinical Documentation, Medical Records, Health Care, Patient Registration, Health Informatics, Data Quality, Practice Management Software, Data Analysis, Health Information Management, Computerized Physician Order Entry, and Electronic Medical Record

What you'll learn

Skills you'll gain

Medical Coding, Patient Registration, CPT Coding, Managed Care, Medicaid, ICD Coding (ICD-9/ICD-10), Medicare, Denial Management, Payment Processing and Collection, Billing, Revenue Management, Medical Billing, Revenue Cycle Management, and Medical Billing and Coding

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Michelle J. Campbell
Johns Hopkins University
6 Courses19,681 learners
Maura McGuire, MD, CPC, FACP
Johns Hopkins University
6 Courses19,681 learners

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