Johns Hopkins University
Johns Hopkins Medical Office Manager Professional Certificate
Johns Hopkins University

Johns Hopkins Medical Office Manager Professional Certificate

Become a skilled medical office manager. Gain essential skills to manage healthcare practices in 6 months or less. No prior experience or degree needed to start your career as a medical office manager.

Michelle J. Campbell
Maura McGuire, MD, CPC, FACP

Instructors: Michelle J. Campbell

Included with Coursera Plus

Earn a career credential that demonstrates your expertise

(167 reviews)

Beginner level

Recommended experience

6 months at 3 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
Earn a career credential that demonstrates your expertise

(167 reviews)

Beginner level

Recommended experience

6 months at 3 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers

What you'll learn

  • Apply effective human resources practices and strategies to manage and lead a healthcare organization.

  • Implement quality and safety programs to ensure high-quality healthcare delivery and promote a culture of safety.

  • Analyze and navigate the complexities of healthcare delivery systems to optimize patient care and outcomes.

  • Utilize healthcare data and electronic health records (EHRs) to support decision-making and enhance operational efficiency.

Overview

What’s included

Shareable certificate

Add to your LinkedIn profile

Taught in English
23 practice exercises

Professional Certificate - 6 course series

What you'll learn

Skills you'll gain

Healthcare Industry Knowledge, Medical Terminology, Telehealth, Health Care, Urgent Care, Primary Care, Health Systems, Financial Management, Practice Management, Patient Flow, Human Resources, and Health Care Administration

What you'll learn

Skills you'll gain

Employee Engagement, Diversity and Inclusion, Change Management, Employee Onboarding, Human Resource Policies, Employee Performance Management, Smart Goals, Organizational Change, Human Resources, Health Care Administration, Interviewing Skills, Performance Review, Internal Communications, Organizational Structure, Labor Law, Recruitment, and Human Resource Management

What you'll learn

Skills you'll gain

Patient Safety, Continuous Quality Improvement (CQI), Risk Management, Practice Management, Strategic Leadership, Clinical Leadership, Complex Problem Solving, Healthcare Industry Knowledge, Health Care Procedure and Regulation, Project Management, Care Management, Health Systems, Value-Based Care, Performance Improvement, and Key Performance Indicators (KPIs)

What you'll learn

Skills you'll gain

Revenue Forecasting, Budget Management, Preventative Care, Regulatory Compliance, Community Health, Patient Flow, Social Determinants Of Health, Primary Care, Practice Management, Healthcare Industry Knowledge, Public Health, Care Management, Health Systems, Health Care, Hospital Experience, and Case Management

What you'll learn

Skills you'll gain

Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Management, Data Integrity, Data Security, Medical Records, Clinical Documentation, Practice Management Software, Electronic Medical Record, Health Informatics, Data Analysis, Patient Registration, Data Quality, Health Information Management, Computerized Physician Order Entry, and Health Care

What you'll learn

Skills you'll gain

Medical Coding, Medicare, Managed Care, CPT Coding, Patient Registration, ICD Coding (ICD-9/ICD-10), Medicaid, Revenue Cycle Management, Medical Billing and Coding, Revenue Management, Billing, Payment Processing and Collection, Denial Management, and Medical Billing

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Michelle J. Campbell
Johns Hopkins University
6 Courses19,452 learners
Maura McGuire, MD, CPC, FACP
Johns Hopkins University
6 Courses19,452 learners

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