This course is designed for professionals looking to enhance their technical documentation skills and stand out in today’s job market. By completing the course, you will be able to create beginner and intermediate documentation and use generative AI to make your work more efficient and effective. You’ll also build a portfolio of beginner and intermediate documentation, including technical instructions and tailored cover letters and resumes, that showcase your communication abilities.
Technical Communication and Artificial Intelligence
Technical Communication and Artificial Intelligence
This course is part of Technical Communication in the AI Era Specialization
Instructor: Kevin Dover, Ph.D.
Included with 
Gain insight into a topic and learn the fundamentals.
Beginner level
Recommended experience
2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
How to create beginner and intermediate technical documentation using genre and generative artificial intelligence.
Understand the prewriting, writing, and post-writing process, and the value of making each systematic and systemic.
Grasp both the power of organization and design in the creation and generation of technical documentation.
Understand the basics of generative artificial intelligence and how to use prompt engineering in technical documentation.
Skills you'll gain
Details to know
Shareable certificate
Add to your LinkedIn profile
Recently updated!
September 2025
Taught in English
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
This course is part of the Technical Communication in the AI Era Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
There are 5 modules in this course
Lays and sets the foundation for understanding how we can efficiently and effectively create and generate documentation.
What's included
8 videos1 reading3 assignments1 peer review
Begin to learn the processes that will allow us to create and generate documentation efficiently and effectively.
What's included
3 videos1 reading1 assignment1 peer review1 plugin
Recognize that artificial intelligence is a complement or a supplement not a replacement. (We work with it; it works with us.)
What's included
2 videos1 reading1 assignment1 plugin
Introduces the primary means by which we architecturally control (guide) readers' interaction with our documentation.
What's included
7 videos1 reading2 assignments1 peer review
Introduces the task most often associated with technical communication (revision, editing, proofreading).
What's included
6 videos3 readings2 assignments1 peer review
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructor
Offered by
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Minnesota State University
Minnesota State University
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Frequently asked questions
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
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¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.