Name: Satisfaction Guaranteed: Develop Customer Loyalty Online
Brand: Google
Availability: OnlineOnly
Rating: 4.8 (963 reviews)

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Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8

stars

5,036 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh and final course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the seven courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Find, apply for, and prepare for interviews and jobs - Put together a portfolio and/or resume to present to employers - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

Apr 9, 2024

I think there was more to learn than I expected. This course so far has all the knowledge for anyone aspiring to grow their digital marketing career. I enjoyed every bit of it! Just check it out.

Jul 23, 2023

The coursera is an excellent program designed as 7 courses for learning . I have completed smoothly and gained knowledge about Digital Marketing and E-commerce.My thanks to Courser a.

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951 - 959 of 959 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Sigma c

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Jul 22, 2022

good

By E.sharmila

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Sep 26, 2022

👍

By Eric K

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May 9, 2025

I have mixed feelings about this part of the course. All the other chapters were great. And this chapter started out great until we started finding information about job searches, resumes, and portfolios. I feel the course did not research enough into "who is their audience." The last one-half of this chapter was focused on new graduates or early career professionals looking to find a new job and giving them tools. As a mid to late career professional, I know these items and even mentor people on these items discussed in the chapter. Module 3 was a waste of time for me achieving my Digital Marketing and e-Commerce certificate. I was looking for a project where we might help a customer as a capstone project. It might be a clever idea to find out where the person taking this course is in their career. And FYI, Love Module 4 about how to apply AI to Digital Marketing and e-Commerce

By Patrícia A S V

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Aug 14, 2024

i believe it should be more practical than theorical...

By MAHA R

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Feb 24, 2025

As I waste and fake as they are cheating as I am Maharajan doing my digital marketing course the end date is 15 th February and when I was doing in 13th Feb itself not submitted so it makes me irritating so I need valid reason or one more day to complete the 7th course as I have completed 6 courses this is a huge cheat so for this one module and all I can't pay so you provide a valid reason for that