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Learner Reviews & Feedback for Customer Relationship Management by Starweaver

4.6
stars
230 ratings

About the Course

This course serves as an extensive journey into the realm of Customer Relationship Management (CRM). It delves into the essential dynamics of
CRM, encompassing data-driven strategies, customer segmentation, loyalty programs, and the methodologies and tools to augment customer
satisfaction and construct durable customer relationships. The course unfolds in a sequence of Core, Intermediate, and Advanced stages,
each designed to progressively expand on the previously learned concepts. The Core stage is primarily based on self-paced learning, including
my pre-recorded video lectures, exercises, and interactive quizzes. The Intermediate and Advanced stages gradually introdu...
...

Top reviews

SS

Nov 16, 2023

Best Learning about how make a good relations with customers or clients and understand the basic techniques to develop a relation with customers.

O

Oct 22, 2024

The course is highly recommended for all customer service executives. It empowers you to do better and give the best in the business or the job.

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51 - 64 of 64 Reviews for Customer Relationship Management

By Deleted A

•

Jul 9, 2025

I expected more from this course. It kind of went over with a lot of stuff that I already have seen in my career. I was hoping to get some hands-on experience with CRM outside the ones I have seen.

By Oriol T

•

Jul 20, 2025

An excellent course with in-depth explanations, although a bit more brevity could improve pacing.

By Jennifer C

•

Feb 13, 2025

It should also have visual elements that help student to fully understand the concepts explained.

By Agata P

•

Feb 18, 2025

I really enjoyed the course, but it could use more visual effects for better learning process

By Abdirisak O

•

Oct 4, 2023

it great.i really enjoy this course the lectural expriance about this course .

By Evita K

•

Oct 2, 2024

Good overview for a beginner

By Emiliano C F

•

Jun 23, 2025

Muy buen curso.

By Lina A J

•

Aug 13, 2025

useful course

By Birendra K

•

Mar 28, 2025

good course

By Mogamat M

•

Jun 23, 2024

Informative

By Farah A

•

Nov 29, 2023

excellente

By Ahmed H

•

Jul 4, 2024

not bad

By MAYANK

•

Sep 12, 2024

Good

By Andrew-John H

•

Mar 20, 2025

Highly repetitive.