Scrum Alliance
Coaching for Change: Making Agility Work
Scrum Alliance

Coaching for Change: Making Agility Work

Scrum Alliance

Instructor: Scrum Alliance

Included with Coursera Plus

Learn more

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Systems coaching skills.

  • Team and organizational coaching.

  • Guiding adaptability and driving strategic alignment.

Details to know

Shareable certificate

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Recently updated!

September 2025

Assessments

1 assignment

Taught in English

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Build your subject-matter expertise

This course is part of the Agile Coaching Essentials Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 10 modules in this course

What's included

1 video

Episode 1: How Rubber Ducky Leveled Up A Retrospectives Podcast Special Welcome to Agile Systems Coaching! Join host Jules for Coaching for Change: Making Agility Work, a Retrospectives podcast special, as she investigates the agile transformation journey of Rubber Ducky Development, a quirky game studio. In this unique and engaging seven-episode podcast series, examine the fascinating world of agile systems coaching. You'll learn how to view your team and organization as a single, interconnected entity, and how to facilitate change at a systemic level to unlock the full potential of your agile teams. In our first episode, How Rubber Ducky Leveled Up: Defining the System, you'll discover the core principles of systems coaching and learn how to view the team and organization as one interconnected system. You'll also explore how to recognize the inherent strengths of the system and approach coaching with a focus on unlocking potential. Tune in to Retrospectives and discover how Rubber Ducky Development leveled up its game!

What's included

9 readings2 discussion prompts5 plugins

Episode 2: Wading In A Retrospectives Podcast Special Welcome back to the Retrospectives podcast! In episode one, Ezra and I explored systems coaching, what it means to coach a team and organization as a single entity, how to recognize the system as fully competent and not in need of fixing, and the importance of maintaining a systems perspective. Ready for more? In episode two, Ezra is back and ready to share techniques around entering a system in a neutral way, assessing the system, and aligning on coaching agreements that establish trust and collaboration within the system.

What's included

7 readings3 discussion prompts6 plugins

Episode 3: The Great Duck Reveal A Retrospectives Podcast Special Welcome back to Coaching for Change: Making Agility Work, a Retrospectives podcast special! Ezra, from Rubber Ducky Development, is back with us today for another insightful discussion. In this episode, we’ll focus on how Ezra was able to Reveal the System to Itself, using a variety of agile tools and techniques to bring success to Rubber Ducky’s teams, team of teams, and the organization as a whole.

What's included

9 readings3 discussion prompts8 plugins

Episode 4: Stop, Duck, and Role A Retrospectives Podcast Special Welcome back to Retrospectives, the podcast where we explore the fascinating world of agile coaching! In Episode 4: Stop, Duck, and Role, we wade into how agile systems coaches help teams uncover the formal and informal roles that keep an organization moving forward. We’ll also dive into role fatigue—when essential roles get overworked—and share strategies for using these role revelations to keep feathers unruffled during periods of change! Our guests today are Monty and Rowan, two talented individuals from the Rubber Ducky Development team, who will share their personal experiences navigating the challenges and triumphs of working with roles in a dynamic agile environment. Get ready to unlock the secrets of effective role management and learn how to empower individuals and teams to truly “get their ducks in a row” on their agile journey!

What's included

6 readings3 discussion prompts5 plugins

Episode 5: Ruffled Feathers A Retrospectives Podcast Special Welcome back to the Retrospectives podcast, where we explore hot topics related to agile coaching. In Episode 5: Ruffled Feathers, we’ll be talking about how to address conflict in the system, when different individuals, teams, and departments have different perspectives, needs, and priorities. Ezra is back with us, along with several people from Rubber Ducky, to share their stories about how they thrived by addressing both healthy and unhealthy conflict. Ezra will share how he coached the system to navigate the conflict, techniques for doing this, and strategies for addressing resistance.

What's included

7 readings4 discussion prompts6 plugins

Episode 6: Migration Mentality A Retrospectives Podcast Special Welcome back to the Retrospectives podcast! We’ve covered quite a bit already on this show about Rubber Ducky’s experience with Coaching for Change: Making Agility Work. Today, we have several members of Rubber Ducky’s leadership team to share how Ezra supported them in making that mental shift to Serving the System. Our panel members came to realize that they could take ownership over system processes and work together to drive change at Rubber Ducky. That’s quite an accomplishment, and as we know, it served them well.

What's included

8 readings4 discussion prompts4 plugins

Episode 7: What Makes Rubber Duck Float? A Retrospectives Podcast Special Welcome back to Coaching for Change: Making Agility Work a Retrospectives podcast special! Alex, CEO of Rubber Ducky Development, and Ezra, an agile coach, are back with us today to wrap up our series. In this episode, our focus is on you, our listeners. We’ll discuss how you can assess your own organization and consider your progress. So grab a pen and your coffee and join us!

What's included

9 readings2 discussion prompts4 plugins

What's included

1 assignment

What's included

1 video

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Instructor

Scrum Alliance
Scrum Alliance
5 Courses2 learners

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Scrum Alliance

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