Advance your AI application skills by designing high-impact chatbots and recommendation engines—without coding expertise. Explore real-world integration with business channels, optimize for customer engagement, and ensure ethical, measurable deployment. Participants will leverage active case studies to build and refine solutions suited for high-growth sectors in India, the USA, and Spanish-speaking regions. By the end of the course, learners will be able to implement, evaluate, and continuously improve operational AI tools that drive business performance and innovation.

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Recommended experience
Skills you'll gain
- Key Performance Indicators (KPIs)
- Business Metrics
- Responsible AI
- ChatGPT
- User Feedback
- Performance Measurement
- AI Product Strategy
- No-Code Development
- Natural Language Processing
- AI Personalization
- Customer Engagement
- Language Interpretation, Translation, and Studies
- Continuous Improvement Process
- LLM Application
- Data Ethics
- Artificial Intelligence
- Application Deployment
- Business Ethics
- Return On Investment
- Customer experience improvement
Details to know

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November 2025
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There are 3 modules in this course
Unlock the secrets to high-performing chatbots designed and deployed with no-code tools—without writing a single line of code. This module empowers professionals to master chatbot creation across industries and languages, ensuring exceptional service and engagement at scale. Explore practical strategies for intent recognition, multilingual adaptation, and seamless platform integration. By the end, learners will be equipped to deliver smarter customer experiences, drive business goals, and quickly adapt chatbot solutions to evolving regional and organizational needs.
What's included
8 videos1 reading2 assignments1 plugin
Deliver market-defining personalization with recommendation engines tailored to your business context. In this module, you’ll design and implement no-code recommenders to improve customer engagement, retention, and conversion for diverse markets—especially high-growth sectors in India, the USA, and Spanish-speaking regions. Through step-by-step, context-driven workflows, you’ll master collaborative filtering, clustering, continuous improvement, and regulatory alignment. By leveraging direct business use cases and compliance-ready templates, you’ll unlock measurable impact and ROI for your organization.
What's included
7 videos1 reading2 assignments1 plugin
Take your AI solutions from prototype to impactful production, with a focus on robust deployment, measurable adoption, and ongoing optimization—without writing code. This module guides professionals in India, the USA, and Spanish-speaking markets through expert strategies for managing no-code AI rollouts, cross-team onboarding, and ethical business impact. Learn how to automate launch, track performance, navigate compliance, and adapt quickly for continuous ROI, giving business and technical leaders confidence in scalable real-world applications.
What's included
7 videos2 readings2 assignments1 plugin
Instructor

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