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    • Decision Making

    Decision Making Courses Online

    Explore decision-making techniques for personal and professional growth. Learn to make informed and strategic decisions using data and analysis.

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    Explore the Decision Making Course Catalog

    • Status: New
      New
      M

      Microsoft

      Building Intelligent Troubleshooting Agents

      Skills you'll gain: Large Language Modeling, Natural Language Processing, Generative AI Agents, Prompt Engineering, Test Case, Agentic systems, Human Computer Interaction, Artificial Intelligence and Machine Learning (AI/ML), Debugging, Artificial Intelligence, Performance Tuning, Python Programming, Machine Learning

      Intermediate · Course · 1 - 3 Months

    • F

      Fundação Instituto de Administração

      Gestão de Marca & Crise de Imagem

      Skills you'll gain: Crisis Management, Decision Making, Brand Management, Branding, Marketing Communications, Corporate Communications, Brand Strategy, Public Relations, Risk Management, Communication, Communication Strategies, Management Information Systems, Auditing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      89 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Predicción de Ventas Pronosticando Tendencias

      Skills you'll gain: Forecasting, Trend Analysis, Spreadsheet Software, Predictive Analytics, Regression Analysis, Time Series Analysis and Forecasting, Data Visualization, Statistical Methods, Statistical Analysis, Plot (Graphics), Data-Driven Decision-Making, Data Analysis

      4.5
      Rating, 4.5 out of 5 stars
      ·
      109 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • B

      Board Infinity

      Introduction to .NET Core

      Skills you'll gain: ASP.NET, .NET Framework, Web Applications, Web Development, Application Frameworks, Model View Controller, Application Development, Microsoft Visual Studio, Application Deployment, Cross Platform Development, Cloud Hosting, Development Environment, Debugging, Middleware, Integrated Development Environments, Software Architecture, Command-Line Interface

      4
      Rating, 4 out of 5 stars
      ·
      65 reviews

      Beginner · Course · 1 - 4 Weeks

    • F

      Fractal Analytics

      Insights of Power BI

      Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Data Modeling, Data Visualization Software, Data Transformation, Data Cleansing, Business Intelligence, Interactive Data Visualization, Data Manipulation, Dashboard, Data Analysis, Business Reporting, Microsoft Excel, Key Performance Indicators (KPIs)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      37 reviews

      Beginner · Course · 1 - 4 Weeks

    • F

      Fundação Instituto de Administração

      CRM, Dados e o Futuro Centrado no Cliente

      Skills you'll gain: Customer Relationship Management, Customer Data Management, Data-Driven Decision-Making, Sales Management, Customer Engagement, Big Data, Customer Insights, Customer experience strategy (CX), Business Analytics, Target Market, Business Metrics, Analytics, Consumer Behaviour, Artificial Intelligence

      4.6
      Rating, 4.6 out of 5 stars
      ·
      47 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Instructor Network

      Generative AI for Data Visualization and Data Storytelling

      Skills you'll gain: Generative AI, Data Storytelling, Data Visualization Software, Interactive Data Visualization, Data Presentation, Data Wrangling, Data-Driven Decision-Making, Real Time Data, Large Language Modeling, Prompt Engineering

      3.8
      Rating, 3.8 out of 5 stars
      ·
      19 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      U

      United Cities and Local Governments of Africa

      Financing Infrastructure in African Cities

      Skills you'll gain: Project Finance, Risk Management, Finance, Financial Policy, Decision Making, Public Administration, Economic Development, Cost Benefit Analysis, Revenue Management, Governance, Stakeholder Engagement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      57 reviews

      Beginner · Course · 1 - 3 Months

    • P

      Parsons School of Design, The New School

      Building Materials and Human Health

      Skills you'll gain: Environment Health And Safety, Health Disparities, Building Design, Public Health and Disease Prevention, Environmental Engineering, Health Assessment, Community Health, Environmental Science, Chemistry, Environmental Issue, Social Justice, Product Lifecycle Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      27 reviews

      Intermediate · Course · 1 - 4 Weeks

    • E

      EIT Digital

      Impact from digital transformation: A Nano course

      Skills you'll gain: Digital Transformation, Predictive Modeling, Business Transformation, Strategic Decision-Making, Forecasting, Technology Strategies, Emerging Technologies, Business Strategies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      111 reviews

      Beginner · Course · 1 - 4 Weeks

    • L

      LearnQuest

      Data Processing with Azure

      Skills you'll gain: Microsoft Azure, Big Data, Data Processing, Analytics, Data Pipelines, Databricks, Apache Spark, PySpark, Data Analysis, Data Warehousing, Extract, Transform, Load, Real Time Data, Data Transformation, Scheduling, Data Storage

      3.7
      Rating, 3.7 out of 5 stars
      ·
      67 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      T

      The Pennsylvania State University

      Geodesign: Change Your World

      Skills you'll gain: Geospatial Mapping, Geographic Information Systems, Systems Thinking, Design Thinking, Geospatial Information and Technology, Spatial Analysis, Community Development, Collaborative Software, Environment and Resource Management, Decision Support Systems, Creativity, Cultural Responsiveness

      4.6
      Rating, 4.6 out of 5 stars
      ·
      64 reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular decision making courses

    • Building Intelligent Troubleshooting Agents: Microsoft
    • Gestão de Marca & Crise de Imagem: Fundação Instituto de Administração
    • Predicción de Ventas Pronosticando Tendencias : Coursera Project Network
    • Introduction to .NET Core: Board Infinity
    • Insights of Power BI: Fractal Analytics
    • CRM, Dados e o Futuro Centrado no Cliente: Fundação Instituto de Administração
    • Generative AI for Data Visualization and Data Storytelling: Coursera Instructor Network
    • Financing Infrastructure in African Cities: United Cities and Local Governments of Africa
    • Building Materials and Human Health: Parsons School of Design, The New School
    • Impact from digital transformation: A Nano course: EIT Digital

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Decision Making

    Decision-making skills are the ability to evaluate several courses of action and choose which to take. This is an important life skill as well as a business leadership skill, since effective problem-solving requires deciding on a solution. However, making smart business decisions isn’t just about being decisive in an abstract sense.

    Effective decision-making is a skill that requires a combination of critical thinking and data analysis. In a business context, a familiarity with tools of financial analysis is especially important for decision-making, although the financial bottom line isn’t always the only factor to be considered in a careful cost-benefit analysis. For example, a growing number of companies consider corporate social responsibility principles and a “triple bottom line” approach that also looks at social and environmental costs and benefits.

    Beyond cost-benefit analyses, there are approaches informed by psychology that are used to make decisions as well as describe decision-making in the real world. Decision theory uses tools similar to game theory to analyze how decisions are affected by uncertainty, different timing between decisions and impacts, social and competitive situations, and other factors. And behavioral economics helps to understand how cognitive bias can influence decision-making, as in the case of the sunk cost fallacy which results in economically irrational decisions based on previous investments.‎

    Decision-making skills are essential for leadership positions in every field, whether chief executive officers (CEOs) of corporations, executive directors of non-profit advocacy groups, or government roles such as mayors and governors. These leaders are responsible for setting organizational goals and policies and, ultimately, making decisions on how to achieve them.

    According to the Bureau of Labor Statistics, top executives earn a median pay of $104,690 per year, including a median pay of $184,460 for CEOs. This high level of compensation is a testament to the importance of savvy decision-making skills, which are in high demand in organizations of all kinds.‎

    Absolutely. Coursera lets you learn about decision-making and related topics like problem-solving, psychology, and leadership from top-ranked schools like the University of California, Irvine, the University of Michigan, and the University of Pennsylvania. And although you’ll be learning remotely, you’ll get the same course materials as on-campus students as well as opportunities to discuss these important topics in leadership with expert faculty as well as your fellow students.‎

    Everyone can benefit from learning about decision making, both in their personal and professional lives, so you may not need any previous experience or skills to study the concept. However, any type of work experience may help prepare you for your studies. Once you've worked in a field, you'll better understand why decision-making skills are important and how you can use them to advance your career or even get a new job in your field.‎

    A person who is a leader and good communicator is best suited to work in roles that involve strong decision-making skills. As a matter of fact, learning how to be a good decision maker can lead to supervisory and management positions in your field. You should also be an active listener and someone who can easily convey to other people what your thoughts and ideas are. People who are strong decision makers tend to be good analyzers, troubleshooters, problem solvers, and critical thinkers. This helps them gather the evidence they need to make a choice. Other skills needed for roles that require good decision-making skills are time management, logic, reasoning, and intuition. You'll also need to have good interpersonal skills, as well as be a good collaborator who doesn't shy away from teamwork.‎

    Decision-making studies or skills look good on any resume, so if you're looking for a new career or starting a career, learning about it may be right for you. It can also be helpful if you're looking to be promoted into a managerial position at work. Decision-making skills are very important for people in roles of leadership. If you currently work in a managerial position or any position in any field and find that you're having trouble making sound decisions at work, learning how to do so can improve your work performance. Learning it can also help you make better decisions in your personal life.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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