Understand business process management for optimizing workflows. Learn to design, analyze, and improve business processes for efficiency and effectiveness.

Pearson
Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Stakeholder Analysis, Request for Proposal, Procurement, Strategic Prioritization, Vendor Management, Supplier Management, Contract Management
Beginner · Course · 1 - 4 Weeks

Tableau Learning Partner
Skills you'll gain: Requirements Elicitation, Business Analysis, Business Metrics, Stakeholder Analysis, Key Performance Indicators (KPIs), Business Requirements, Stakeholder Management, Business Process, Business Process Modeling, Data Visualization, Solution Delivery, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Capability, Six Sigma Methodology, Statistical Process Controls, Process Analysis, Statistical Analysis, Data Analysis, Performance Measurement, Statistical Methods, R (Software), Business Metrics, R Programming, Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Automation, Performance Measurement, Responsible AI, Generative AI, Process Optimization, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Blockchain, Business Process Automation, Digital Transformation, Business Transformation, Business Technologies, Automation, Emerging Technologies, Market Opportunities, Internet Of Things, Supply Chain Management, Data Integration, Systems Integration, Feasibility Studies, Interoperability, Transaction Processing, Scalability, Data Integrity, Market Trend, Data Validation
Beginner · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: New Product Development, Process Mapping, Sprint Planning, Business Analysis, User Research, AI Product Strategy, Interviewing Skills, Value Propositions, Customer Insights, Prioritization
Beginner · Course · 1 - 3 Months

Skills you'll gain: Virtual Teams, Operational Efficiency, Process Improvement and Optimization, Telecommuting, Process Analysis, Process Optimization, Workflow Management, Business Process Automation, Team Management, Business Operations, Operations Management, Employee Performance Management, Staff Management, Automation, Empowerment, Change Management, Continuous Improvement Process, Data Security, Remote Access Systems, Security Management
Intermediate · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Scope Management, Work Breakdown Structure, Project Scoping, Feasibility Studies, Project Management Life Cycle, Contract Management, Change Control, Project Management, Change Management, Claims Processing, Project Planning, Organizational Structure, Project Implementation, Bidding
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Automate/Flow, Business Process Automation, Microsoft Power Platform, Email Automation, Workflow Management, Microsoft 365, Order Management, Document Management
Beginner · Guided Project · Less Than 2 Hours

University of Virginia
Skills you'll gain: Peer Review, Organizational Strategy, Business Research, Project Management, Business Strategy, Competitive Analysis, Business Analysis, Strategic Decision-Making, Business Communication, Analysis, Report Writing, Business Writing, Presentations
Mixed · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Statistical Process Controls, Product Quality (QA/QC), Quality Management, Quality Management Systems, Quality Improvement, ISO 9000 Series, Continuous Improvement Process, Service Improvement, Continuous Quality Improvement (CQI), Customer experience improvement, Quality Control, Process Improvement, Customer Insights, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours