IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Data Science, Data Management, Data Analysis, Data-Driven Decision-Making, Project Design, Performance Metric, Software Engineering, Machine Learning, Statistical Inference
Beginner · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Marketing Budgets, Blogs, Social Media Marketing, Integrated Marketing Communications, Social Media, Peer Review, Key Performance Indicators (KPIs), Social Media Strategy, Real Time Data, Marketing Effectiveness, Content Marketing, Strategic Marketing, Marketing Strategies, Social Media Content, Marketing, Target Audience, Digital Transformation, Analytics, Digital Marketing, ChatGPT
Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Multimedia, Microsoft PowerPoint, Presentations, Microsoft Office, Microsoft 365, Collaborative Software, Microsoft Windows, Editing, File Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Generative AI, Retrieval-Augmented Generation, Large Language Modeling, Generative Adversarial Networks (GANs), Responsible AI, Embeddings, Data Synthesis, SAS (Software), Text Mining, Natural Language Processing
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Data Visualization, Interactive Data Visualization, Data Visualization Software, Data Presentation, Data Literacy, Data Ethics, Data Storytelling, Visualization (Computer Graphics), Dashboard, Tableau Software, Data Manipulation, Data Import/Export
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Field-Programmable Gate Array (FPGA), Hardware Design, Verification And Validation, Electronic Systems, Embedded Systems, Electronics Engineering, Application Specific Integrated Circuits, Electronic Hardware, Electronics, Systems Design, Program Development, Integrated Development Environments, System Design and Implementation, Computer Architecture, Eclipse (Software), Computational Logic, Hardware Architecture, Software Development, Development Testing, Test Case
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Yale University
Skills you'll gain: Disabilities, School Psychology, Special Education, Literacy, Individualized Education Programs (IEP), Diagnostic Tests, Working With Children, Psychological Evaluations, Student Support and Services, Education Software and Technology, Resilience, Learning Strategies, Child Development, Advocacy
Beginner · Course · 1 - 3 Months
Skills you'll gain: LLM Application, Middleware, OpenAI API, UI/UX Research, Frontend Integration
Intermediate · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: OSI Models, Network Architecture, Computer Networking, TCP/IP, Network Protocols, General Networking, Network Infrastructure, Wireless Networks, Network Routing, Local Area Networks, Network Security, Virtual Local Area Network (VLAN), Load Balancing, Wide Area Networks, Cloud Computing
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Professional Networking, LinkedIn, Mentorship, Professional Development, Interviewing Skills, Social Media, Relationship Building, Social Media Strategy, Planning, Strategic Communication, Communication, Adaptability, Collaboration, Business Research, Negotiation, Leadership, Professionalism, Goal Setting, Personal Development, Market Research
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Kubernetes, Application Deployment, Prometheus (Software), Cloud-Native Computing, Docker (Software), DevOps, Containerization, Role-Based Access Control (RBAC), YAML, System Monitoring, Grafana, Command-Line Interface
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Threat Modeling, Cloud Security, Cyber Threat Intelligence, Open Web Application Security Project (OWASP), Data Governance, Security Information and Event Management (SIEM), Cloud Computing Architecture, Incident Response, Identity and Access Management, Cloud Infrastructure, AWS Identity and Access Management (IAM), MITRE ATT&CK Framework, Business Continuity Planning, Cyber Threat Hunting, Data Management, Virtual Machines, System Monitoring, Network Monitoring, Zero Trust Network Access, Disaster Recovery
Beginner · Specialization · 1 - 3 Months