IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Generative AI, Generative AI Agents, Document Management, LLM Application, AI Enablement, AI Workflows, Application Programming Interface (API), Configuration Management
Intermediate · Course · 1 - 3 Months

Pearson
Skills you'll gain: Identity and Access Management, Cloud Security, Key Management, Network Security, Cloud Computing, Multi-Factor Authentication, Network Monitoring, Firewall, Authentications, Network Protocols, Encryption
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Brainstorming, Diagram Design, Ideation, User Accounts, Data Import/Export, Data Visualization, Productivity Software, Account Management, Collaborative Software, Data Analysis
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Transaction Processing, File I/O, Data Access, Data Persistence, Stored Procedure, SQL, Data Integrity, Databases, Secure Coding
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Splunk, Scripting, Servers, Data Pipelines, Windows Servers, Network Troubleshooting, System Monitoring, Performance Tuning, Systems Administration, Data Infrastructure, Configuration Management, Microsoft Windows
Mixed · Course · 1 - 3 Months

Universidades Anáhuac
Skills you'll gain: Personal Development, Student Support and Services, Academic Advising, Self-Discipline, Community Development, Self-Awareness, Mentorship, Emotional Intelligence, Empathy, Initiative and Leadership, Collaboration, Relationship Building, Goal Setting, Active Listening
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Scope Management, Requirements Management, Project Scoping, Project Documentation, Change Control, Project Planning, Agile Methodology, Strategic Planning, Information Technology, Project Management, Business Planning, Stakeholder Communications
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Relational Databases, API Design, ASP.NET, Object-Relational Mapping, Databases, Query Languages, Back-End Web Development, Application Programming Interface (API), Restful API, Code Review, Database Design, SQL, Data Access, Data Manipulation, C# (Programming Language)
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Apache Hadoop, Big Data, Database Design, Data Processing, Distributed Computing, Scalability, Data Pipelines, Data Warehousing, Query Languages, Data Cleansing, Data Transformation, Data Management, Analytics, Business Intelligence
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Derivatives, Risk Management, Credit Risk, International Finance, Financial Market, Portfolio Management, Financial Modeling, Finance, Market Dynamics, Business Mathematics
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Interactive Data Visualization, Business Analytics, Data-Driven Decision-Making, Data Presentation, Kibana, Data Analysis, Data Visualization Software, Exploratory Data Analysis, Trend Analysis, Retail Sales, Data Import/Export, System Configuration
Mixed · Course · 1 - 4 Weeks

Capitals Coalition
Skills you'll gain: Stakeholder Engagement, Business Risk Management, Environmental Social And Corporate Governance (ESG), Corporate Sustainability, Risk Analysis, Sustainable Business, Natural Resource Management, Sustainability Reporting, Needs Assessment, Cost Benefit Analysis, Human Capital, Social Impact, Decision Making
Beginner · Course · 1 - 4 Weeks