IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Anomaly Detection, Microsoft Azure, Application Performance Management, Site Reliability Engineering, Time Series Analysis and Forecasting, Generative AI, Query Languages, Data Integration, Process Optimization, Data Analysis, Scalability, User Feedback
Intermediate · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: User Story, Business Modeling, Process Analysis, Business Process Modeling, Enterprise Modeling, Engineering Management, Financial Statement Analysis, Software Architecture, Corporate Communications, Artificial Intelligence, Security Requirements Analysis, Risk Analysis, Agile Project Management, Blockchain, Service Design, IT Management, Product Management, Generative AI, Technology Strategies, Payment Systems
Earn a degree
Degree · 1 - 4 Years

Skills you'll gain: Data Loss Prevention, AI Security, Responsible AI, Information Privacy, Security Controls, Personally Identifiable Information, Threat Modeling, Data Security, Security Awareness, Incident Response, Cyber Security Policies, Governance, Risk Management Framework, Identity and Access Management, Data Governance, Generative AI
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Web Analytics, Customer Analysis, Product Management, Customer Insights, Analytics, User Feedback, Business Analytics, Business Analysis, Usability Testing, Analysis, Root Cause Analysis, User Flows, Performance Analysis, Data Presentation, Performance Metric, Consumer Behaviour, Key Performance Indicators (KPIs), Statistical Analysis, Regression Analysis, Data Capture
Intermediate · Course · 1 - 4 Weeks