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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • Status: New
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      C

      Coursera Instructor Network

      GenAI for Call Centers: AI-Driven Customer Success

      Skills you'll gain: Customer Insights, ChatGPT, AI Personalization, Customer Engagement, Generative AI, Customer experience improvement, Cost Reduction, Prompt Engineering, Personalized Service, Workflow Management, Inbound Calls, Customer Service, Operational Efficiency, Artificial Intelligence, Automation, Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
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      U

      University of California, Davis

      Editing and Enhancing AI Generated Content

      Skills you'll gain: Prompt Engineering, Editing, Business Writing, Content Strategy, Content Creation, Writing, Analysis, Generative AI Agents, Target Audience, Research Reports, Diversity and Inclusion, Communication Strategies

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      G

      Goldman Sachs

      Goldman Sachs 10,000 Women के साथ, संचालन के मूल सिद्धांत

      Skills you'll gain: Business Operations, Operations Management, Process Mapping, Operational Analysis, Operational Efficiency, Business Process, Business Process Improvement, Process Analysis, Business Technologies, Technology Strategies, Vocabulary

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Customer Analytics and Insights with JUNE

      Skills you'll gain: Generative AI, Customer Insights, Data Analysis, Data-Driven Decision-Making, Business Intelligence, Analytics, Product Improvement, Customer Analysis, Business Analytics, Data Storytelling, Data Collection

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
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      C

      Coursera

      Handshake Ready: Design Specs & Handoff in Figma

      Skills you'll gain: Figma (Design Software), Software Design Documents, User Experience Design, Style Guides, Mockups, Technical Documentation, User Interface and User Experience (UI/UX) Design, Wireframing, Prototyping, UI Components, Technical Communication

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      كيفية إنشاء قناة في تحليلات فيسبوك

      Skills you'll gain: Sales Process, Marketing Channel, Sales Strategy, Sales, Facebook, Marketing, Marketing Effectiveness, Social Media Marketing, Web Analytics, Analytics, Business Strategy

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Comment créer un entonnoir avec Facebook Analytics

      Skills you'll gain: Sales Strategy, Facebook, Growth Strategies, Sales Process, Lead Generation, Marketing Analytics, Business Analytics, Business Metrics, Social Media, Marketing, E-Commerce, Business

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      J

      Johns Hopkins University

      Datenanalyse verwalten

      Skills you'll gain: Exploratory Data Analysis, Data Management, Data Analysis, Data Strategy, Analytical Skills, Statistical Analysis, Data Visualization, Communication

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      G

      Google Cloud

      Responsible AI: Applying AI Principles with GC - Yкраїнська

      Skills you'll gain: Data Ethics, Artificial Intelligence, Business Ethics, Compliance Training, Ethical Standards And Conduct, Verification And Validation, Artificial Intelligence and Machine Learning (AI/ML), Governance, Data Governance, Business Modeling, Cross-Functional Collaboration

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      B

      Banco Interamericano de Desarrollo

      Mulheres líderes: potencialize habilidades para a mudança

      Skills you'll gain: Persuasive Communication, Verbal Communication Skills, Presentations, Emotional Intelligence, Professional Development, Self-Awareness, Empowerment, Professional Networking, Resilience, Leadership Development, Mentorship, Leadership, Initiative and Leadership, Branding, Leadership and Management

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Master ChatGPT & OpenAI APIs – Build AI Tools in Python

      Skills you'll gain: Prompt Engineering, ChatGPT, OpenAI, Generative AI, Large Language Modeling, Generative AI Agents, Application Programming Interface (API), Application Development, Artificial Neural Networks, Natural Language Processing, JSON, Javascript

      Intermediate · Course · 3 - 6 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Cloud Support Associates

      Skills you'll gain: Generative AI, End User Training and Support, Cloud Management, Prompt Engineering, Cloud Engineering, Data Ethics, System Monitoring, Strategic Planning, Technical Communication

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular business communication courses

    • GenAI for Call Centers: AI-Driven Customer Success: Coursera Instructor Network
    • Editing and Enhancing AI Generated Content: University of California, Davis
    • Goldman Sachs 10,000 Women के साथ, संचालन के मूल सिद्धांत: Goldman Sachs
    • GenAI for Customer Analytics and Insights with JUNE: Coursera Instructor Network
    • Handshake Ready: Design Specs & Handoff in Figma: Coursera
    • كيفية إنشاء قناة في تحليلات فيسبوك: Coursera Project Network
    • Comment créer un entonnoir avec Facebook Analytics: Coursera Project Network
    • Datenanalyse verwalten: Johns Hopkins University
    • Responsible AI: Applying AI Principles with GC - Yкраїнська: Google Cloud
    • Mulheres líderes: potencialize habilidades para a mudança: Banco Interamericano de Desarrollo

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
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    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
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    Business Communication (16)
    Decision-making (16)
    Leadership (15)

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