Presentation skills courses can help you learn effective storytelling, audience engagement techniques, visual design principles, and the use of body language. You can build skills in crafting persuasive messages, managing anxiety, and utilizing feedback to improve your delivery. Many courses introduce tools such as presentation software, visual aids, and techniques for using data to support your points, all of which enhance your ability to communicate ideas clearly and confidently.

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Git (Version Control System), GitHub, Version Control, Collaborative Software, Continuous Integration
Intermediate · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Usability Testing, Usability, Human Centered Design, Software Testing, Human Factors, User Acceptance Testing (UAT), Surveys, Human Computer Interaction, Software Quality (SQA/SQC), Test Planning, Technical Communication, User Experience Design, User Interface (UI), UI/UX Research, User Research, Web Content Accessibility Guidelines, User Experience, Risk Management Framework, Stakeholder Engagement, Law, Regulation, and Compliance
Advanced · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Debugging, Unit Testing, File I/O, Integrated Development Environments, Program Development, Computer Programming Tools, Development Environment, Technical Communication, Python Programming
Intermediate · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Manufacturing and Production, Production Process, Manufacturing Processes, Quality Control, Energy and Utilities, Workforce Development, Supply Chain, Electric Power Systems, Workforce Planning, Sustainable Technologies, Environmental Science
Beginner · Course · 1 - 3 Months

Skills you'll gain: ASP.NET, Model View Controller, .NET Framework, Object-Relational Mapping, Database Management, Data Access, Full-Stack Web Development, Web Development, Web Applications, Software Architecture, Middleware, Software Design Patterns, User Interface (UI)
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, AI Enablement, Personalized Service, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Workflows, Marketing Automation, Social Media Content, Generative AI
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Model Evaluation, Apache Hadoop, Machine Learning Methods, Marketing Automation, Marketing Analytics, Digital Marketing, Marketing Strategies, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Customer Insights, Advanced Analytics, Machine Learning, Artificial Neural Networks, Machine Learning Algorithms, Deep Learning, Predictive Analytics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Infrastructure, Load Balancing, Cloud Computing, Cloud Applications, Cloud Deployment, Cloud Platforms, Cloud Services, Cloud Solutions, Scalability, Microsoft Azure, Application Deployment, Amazon Web Services, ASP.NET, Disaster Recovery, Capacity Management, Application Performance Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Disaster Recovery, SAP Applications, Azure Active Directory, Cloud Infrastructure, Cloud Management, System Monitoring, Application Deployment, Virtual Machines, Virtual Networking, IT Infrastructure, Cloud Storage, Data Migration, Performance Testing
Intermediate · Course · 1 - 3 Months