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    • Sales

    Sales Courses

    Sales courses can help you learn how to understand customer needs, build relationships, and close deals that drive business growth.

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    Find the Best Sales Course for Your Goals

    • B

      Berklee

      Touring 101 for Musicians

      Skills you'll gain: Marketing Budgets, Marketing Planning, Performance Measurement, Sales Presentations, Marketing Strategies, Music Performance, Booking (Sales), Goal Setting, Customer Engagement, Event Marketing, Content Marketing, Event Management, Professional Networking

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Instructor Network

      GenAI for Customer Service Representatives

      Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing

      Beginner · Course · 1 - 4 Weeks

    • A

      Amazon Ads

      Campaign Planning and Optimization

      Skills you'll gain: Advertising Campaigns, Campaign Management, Advertising, Media Planning, Online Advertising, Promotions and Campaigns, Marketing Planning, Digital Advertising, Paid media, Content Performance Analysis, Advertising Sales, Keyword Research, Brand Awareness, Performance Reporting, Target Audience, Customer Insights, Consumer Behaviour, Data-Driven Decision-Making, Goal Setting

      Beginner · Course · 1 - 4 Weeks

    • S

      Starweaver

      Launching Your Online Business: Strategies for Success

      Skills you'll gain: Business Planning, E-Commerce, Customer Support, Digital Marketing, Business Modeling, Entrepreneurship, Business Strategies, Marketing Strategies, Business Operations, Operations Management, Competitive Analysis, Target Audience

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Instructor Network

      AI-Enhanced Presentations Captivating Audiences with TOME

      Skills you'll gain: Generative AI, Prompt Engineering, Presentations, Document Management, Sales Presentations, Graphic and Visual Design, Developing Training Materials

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Create your First Twitter Ad

      Skills you'll gain: Advertising Campaigns, Campaign Management, Advertising, Online Advertising, Social Media Marketing, Digital Advertising, Lead Generation

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Instructor Network

      How to Develop an Account Strategy

      Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer experience strategy (CX), Customer Engagement, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Expectation Management, Data-Driven Decision-Making, Business Relationship Management

      4.3
      Rating, 4.3 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      D

      Dell

      Dell Technologies Customer Service for Technical Support

      Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Help Desk Support, De-escalation Techniques, Communication Strategies

      5
      Rating, 5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Examining BigQuery Billing Data in Google Sheets

      Skills you'll gain: Google Sheets, Data Sharing, Google Cloud Platform, Spreadsheet Software, Big Data, Data Import/Export, Data Analysis, Real Time Data

      Beginner · Project · Less Than 2 Hours

    • S

      S.P. Jain Institute of Management and Research

      Introduction to Strategic Brand Management

      Skills you'll gain: Brand Strategy, Brand Management, Branding, Brand Awareness, Brand Loyalty, Strategic Marketing, Marketing Management, Business Strategy, Plan Execution, Product Lining, Market Share, Portfolio Management, Value Propositions, Competitive Analysis, Business-To-Consumer, Target Audience, B2B Sales

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      How to Set Up Shop on Facebook Shops using Canva

      Skills you'll gain: Facebook, Customer experience improvement, Product Assortment, Organizational Skills, Social Media, Social Media Content, Customer Engagement, Social Media Marketing, Photo Editing, E-Commerce

      Intermediate · Guided Project · Less Than 2 Hours

    • S

      Salesforce

      Resumen de ventas y CRM

      Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Salesforce, Sales Pipelines, Sales, B2B Sales, Sales Support, Customer Data Management, Databases, Data Management, Data Cleansing, Business-To-Consumer

      Beginner · Course · 1 - 4 Weeks

    Searches related to sales

    salesforce
    sales force
    salesforce sales development representative
    sales strategy
    sales development
    sales and marketing
    salesforce admin certification
    sales management
    1…515253…65

    In summary, here are 10 of our most popular sales courses

    • Touring 101 for Musicians: Berklee
    • GenAI for Customer Service Representatives: Coursera Instructor Network
    • Campaign Planning and Optimization: Amazon Ads
    • Launching Your Online Business: Strategies for Success: Starweaver
    • AI-Enhanced Presentations Captivating Audiences with TOME: Coursera Instructor Network
    • Create your First Twitter Ad: Coursera Project Network
    • How to Develop an Account Strategy: Coursera Instructor Network
    • Dell Technologies Customer Service for Technical Support: Dell
    • Examining BigQuery Billing Data in Google Sheets: Google Cloud
    • Introduction to Strategic Brand Management: S.P. Jain Institute of Management and Research

    Why Learn Sales?

    Sales is the practice of building relationships, understanding customer needs, and offering solutions that drive business growth. It’s a key function in nearly every industry, with strong ties to communication, strategy, and customer success. Learning sales can help you develop persuasive skills, grow your influence, and create value in competitive markets.

    Frequently Asked Questions about Sales

    Coursera offers sales courses from institutions like Salesforce, West Virginia University, Microsoft, and HubSpot Academy. You can explore topics like sales strategy, B2B selling, negotiation, customer relationship management (CRM), and digital selling.‎

    Yes. Many sales courses offer a free audit option. This gives you access to video lessons and readings at no cost. If you want to earn a certificate or complete assignments, you’ll need to pay or apply for financial aid.‎

    You’ll learn how to build relationships with customers, understand buyer behavior, present solutions, handle objections, and close deals. Some courses also cover sales technologies like CRMs, pipeline management, and data-driven selling techniques.‎

    No prior experience is required. Many Coursera sales courses are designed for beginners and walk you through core concepts step by step. You can also find more advanced courses if you're already working in sales and want to grow your skills.‎

    Yes. Sales skills are in demand across industries. Whether you're looking to start a career in sales or boost your performance in an existing role, a Coursera course can help you build confidence, learn practical techniques, and earn a certificate to show what you’ve learned.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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