IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Kennesaw State University
Skills you'll gain: Quality Improvement, Lean Six Sigma, Lean Methodologies, Six Sigma Methodology, Process Improvement, Process Capability, Process Analysis, Business Process, Continuous Improvement Process, Eight Disciplines Problem Solving (8D), Project Planning, Root Cause Analysis, Customer Analysis
Intermediate · Course · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: Editing, Peer Review, Music, Creativity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Market Research, Market Analysis, Business Research, Research Reports, Market Intelligence, Competitive Analysis, Quantitative Research, Analytical Skills, Case Studies, Report Writing, Analysis, Strategic Decision-Making, Business Strategy, Business Acumen
Mixed · Course · 1 - 4 Weeks

Lund University
Skills you'll gain: Editing, Proofreading, Writing, Grammar, English Language, Literacy, Style Guides, Formal Learning, Vocabulary
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Application Servers, Data Migration, Enterprise Application Management, Java Platform Enterprise Edition (J2EE), Servers, Java, Application Deployment, Software Installation, Configuration Management, Identity and Access Management, Command-Line Interface, System Configuration, Authentications
Beginner · Course · 1 - 3 Months

Skills you'll gain: Continuous Monitoring, Security Controls, Cybersecurity, Risk Management Framework, Cyber Risk, NIST 800-53, Risk Management, Cloud Security, Cyber Security Assessment, Incident Response, Authorization (Computing), Vulnerability Assessments, Disaster Recovery
Beginner · Course · 1 - 3 Months

Skills you'll gain: Active Listening, Empathy, Compassion, Diversity and Inclusion, Team Building, Emotional Intelligence, Leadership and Management, Leadership, Self-Awareness, Collaboration, Employee Engagement, Adaptability, Workforce Management
Mixed · Course · 3 - 6 Months
Coursera
Skills you'll gain: AI Security, Vulnerability Scanning, Hardening, DevSecOps, Vulnerability Assessments, Responsible AI, Identity and Access Management, MLOps (Machine Learning Operations), Infrastructure Security, Security Controls, Threat Modeling, Model Deployment, Model Evaluation, CI/CD, Continuous Monitoring, AI Personalization, Resilience, Compliance Management, Containerization, Engineering
Intermediate · Course · 1 - 4 Weeks

Georgia Institute of Technology
Skills you'll gain: Electronic Components, Semiconductors, Electronics, Electrical Engineering, Basic Electrical Systems, Electronics Engineering, Engineering Analysis, Schematic Diagrams
Mixed · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Writing, Grammar, Editing, Proofreading, Peer Review
Mixed · Course · 1 - 3 Months

University of London
Skills you'll gain: Diplomacy, International Relations, Crisis Intervention, Sustainable Development, Human Services, Political Sciences, Public Policies, Social Studies, Coordination, Social Justice, Public Safety and National Security, Governance, Policy Analysis, World History, Case Studies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Performance Tuning, Splunk, Role-Based Access Control (RBAC), Scripting, Servers, Security Controls, Data Pipelines, Application Performance Management, System Monitoring, Data Infrastructure, Windows Servers, Network Troubleshooting, Distributed Computing, Systems Administration, System Configuration, Data Management, Security Information and Event Management (SIEM), Configuration Management, Debugging, Performance Improvement
Beginner · Specialization · 3 - 6 Months