IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Infrastructure As A Service (IaaS), Azure Active Directory, Microsoft Azure, Virtual Machines, .NET Framework, Kubernetes, Docker (Software), Cloud Development, Cloud Applications, Containerization, Microsoft SQL Servers, Application Deployment, Platform As A Service (PaaS), Microsoft Visual Studio, NoSQL, Serverless Computing, Cloud Storage, Authentications, Authorization (Computing), Scalability
Intermediate · Course · 3 - 6 Months
Skills you'll gain: AI Product Strategy, Google Gemini, ChatGPT, Product Management, Generative AI, AI Enablement, Agile Product Development, Microsoft Copilot, Market Intelligence, Competitive Analysis, Market Research, User Story, Product Strategy, Prompt Engineering, Competitive Intelligence, Business Strategy, Business Modeling
Intermediate · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Peer Review, Team Motivation, Team Leadership, People Development, Leadership Development, Mentorship, Employee Coaching, Professional Development, Team Management, Growth Mindedness, Empowerment, Storytelling, Mindfulness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Calendar Management, Organizational Skills, Content Management, Workflow Management, Scheduling, Project Planning, Collaborative Software, Social Media Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Power Automate/Flow, Email Automation, Workflow Management, Data Sharing, Product Testing, Document Management, Business Process Automation, Microsoft 365
Beginner · Guided Project · Less Than 2 Hours
Johns Hopkins University
Skills you'll gain: Health Policy, Data Presentation, Health Disparities, Health Equity, Health Informatics, Data Literacy, Epidemiology, Data Quality, Public Health, Data-Driven Decision-Making, Policy Analysis, Data Analysis, Data Visualization Software
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Workflow Management, Business Workflow Analysis, Process Mapping, Process Analysis, Process Design, Business Process Management, Process Improvement, Operational Efficiency, Continuous Improvement Process, Team Management, Team Leadership, Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Social Media Management, Scheduling, Social Media, Content Creation, Live Streaming, Content Development and Management, Video Production
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Sales Presentation, Canva (Software), Presentations, Microsoft PowerPoint, Advertising, Prompt Engineering, Branding, Photo Editing, Generative AI, Video Editing
Intermediate · Guided Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Database Management Systems, Data Migration, Databases, Amazon Web Services, Data Mapping, Database Design, Cloud Platforms, Cloud Applications
Mixed · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Bioinformatics, Informatics, Network Analysis, Medical Science and Research, Molecular Biology, Infectious Diseases, Biochemistry, Data Mining, Scientific Visualization, Data Analysis Software, Pharmacology
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Intercultural Competence, Teamwork, Diversity and Inclusion, Cultural Diversity, Cultural Sensitivity, Virtual Teams, Self-Awareness, Collaboration, Professional Development, Empathy, Adaptability, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks