IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Rutgers the State University of New Jersey
Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Workflow Management, Artificial Intelligence, Accounting and Finance Software, Excel Macros, Emerging Technologies, Digital Transformation, Natural Language Processing, Data Manipulation, Unstructured Data, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Scrum (Software Development), Agile Project Management, Sprint Planning, Agile Methodology, Backlogs, Jira (Software), User Story, Sprint Retrospectives, Project Risk Management, Case Studies, Microsoft Teams, ChatGPT, Continuous Improvement Process
Intermediate · Course · 3 - 6 Months

Amazon Web Services
Skills you'll gain: Amazon DynamoDB, NoSQL, Serverless Computing, Database Systems, Database Management Systems
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Teams, Data Loss Prevention, Identity and Access Management, Security Management, Authorization (Computing), System Configuration, User Accounts, Collaborative Software, Data Governance, Live Streaming
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Extensible Markup Language (XML), Ansible, Infrastructure as Code (IaC), JSON, Kubernetes, Cloud-Native Computing, DevOps, Microsoft Visual Studio, Python Programming
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: OSI Models, TCP/IP, Vulnerability Scanning, General Networking, Network Protocols, Cyber Security Assessment, Network Security, Network Monitoring, Network Administration, Vulnerability Assessments, Firewall, Performance Tuning, Threat Detection, Network Analysis, Scripting, System Configuration
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Matplotlib, Box Plots, Plot (Graphics), Seaborn, Data Visualization, Data Visualization Software, Pandas (Python Package), Scatter Plots, Data Import/Export, Histogram, Python Programming, Data Manipulation, Data Analysis, Data Structures
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Matplotlib, Data Preprocessing, Regression Analysis, Scikit Learn (Machine Learning Library), Data Visualization, Python Programming, Applied Machine Learning, Pandas (Python Package), Model Evaluation, NumPy, Predictive Modeling, Machine Learning Algorithms, Machine Learning, Data Manipulation, Dimensionality Reduction, Statistical Methods, Data Transformation, Feature Engineering, Unsupervised Learning, Performance Tuning
Mixed · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Embeddings, Retrieval-Augmented Generation, Large Language Modeling, Semantic Web, Vector Databases, Natural Language Processing
Beginner · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Gemini, Generative AI Agents, Google Cloud Platform, Cloud Security, Agentic systems, Data Access, Prompt Engineering, Large Language Modeling, Enterprise Security, Cloud Storage, Data Integration, Artificial Intelligence, Data Security, Application Deployment
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Anthropic Claude, Prompt Engineering, Multimodal Prompts, Tool Calling, LLM Application, Responsible AI, Agentic Workflows, Human Computer Interaction, Artificial Intelligence, AI Workflows
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Penetration Testing, Open Web Application Security Project (OWASP), Web Applications, Vulnerability Scanning, Exploitation techniques, Vulnerability Assessments, Application Security, Web Servers, Content Management Systems, Application Programming Interface (API), Databases
Intermediate · Course · 1 - 4 Weeks