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    • Communication Skills

    Communication Skills Courses Online

    Master communication skills for effective interactions. Learn about verbal, nonverbal, and written communication techniques.

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    Explore the Communication Skills Course Catalog

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - 한국어

      Skills you'll gain: Product Support, Technical Support and Services, Technical Support, Google Cloud Platform, Service Level, Issue Tracking, Problem Management, Technical Communication, File Management, Personally Identifiable Information

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      C# Object-Oriented Programming for Beginners in C# and .NET

      Skills you'll gain: Object Oriented Programming (OOP), Object Oriented Design, C# (Programming Language), Programming Principles, .NET Framework

      Beginner · Course · 1 - 3 Months

    • H

      HEC Paris

      Leading Innovation With Creativity University Certificate

      Skills you'll gain: Design Thinking, Active Listening, Innovation, Creativity, Organizational Structure, Business Modeling, Talent Management, Creative Thinking, Self-Awareness, Initiative and Leadership, Consumer Behaviour, Creative Problem-Solving, Organizational Effectiveness, Intellectual Property, Entrepreneurship, Technology Strategies, Business Strategy, Systems Thinking, Leadership, Strategic Thinking

      University Certificate · 6 - 12 Months

    • Status: New
      New
      G

      Google Cloud

      Change Management for Google Workspace - Français

      Skills you'll gain: Change Management, Organizational Change, Culture Transformation, Gap Analysis, Google Workspace, Training and Development, Stakeholder Communications, Customer Success Management, Organizational Effectiveness, Business Analysis, Strategic Communication, Needs Assessment, Stakeholder Engagement, Communication Strategies

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Connect: Introduction to the Administrative Interface

      Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Database Management and Core Application Development

      Skills you'll gain: ASP.NET, Database Development, C# (Programming Language), Back-End Web Development, Database Management, Database Design, Object-Relational Mapping, Application Frameworks, Model View Controller, Web Applications, Software Design Patterns, Authentications, Maintainability, Business Logic, Authorization (Computing), Data Modeling, Performance Tuning, Data Migration, Data Mapping, Data Validation

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Docker and Kubernetes Masterclass: From Beginner to Advanced

      Skills you'll gain:

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      P

      Packt

      WebSockets Protocol Explained – Master Web Development

      Skills you'll gain: TCP/IP, Ajax, Network Protocols, Web Servers, Web Applications, Application Programming Interface (API), Web Development Tools, Javascript, General Networking, Event-Driven Programming, Secure Coding, Server Side, Real Time Data, Scalability

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Event-Driven Systems, Security, and Microservices

      Skills you'll gain: Containerization, Microservices, Authentications, OAuth, Software Design Patterns, Event-Driven Programming, Data Migration, Systems Architecture, Object Oriented Design, Application Programming Interface (API), Software Architecture, Integration Testing

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      The Complete Ethical Hacking Course

      Skills you'll gain:

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      P

      Packt

      .NET 8 Backend Bootcamp – Modulith, DDD & CQRS

      Skills you'll gain:

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      U

      Universidades Anáhuac

      Introductory Spanish for the Workplace

      Skills you'll gain: Spanish Language, Oral Expression, Verbal Communication Skills, Grammar, Language Learning, Business Communication, Oral Comprehension, Vocabulary

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular communication skills courses

    • Google Cloud Customer Care Fundamentals - 한국어: Google Cloud
    • C# Object-Oriented Programming for Beginners in C# and .NET: Packt
    • Leading Innovation With Creativity University Certificate: HEC Paris
    • Change Management for Google Workspace - Français: Google Cloud
    • Amazon Connect: Introduction to the Administrative Interface: Amazon Web Services
    • Database Management and Core Application Development: Packt
    • Docker and Kubernetes Masterclass: From Beginner to Advanced: Packt
    • WebSockets Protocol Explained – Master Web Development: Packt
    • Event-Driven Systems, Security, and Microservices: Packt
    • The Complete Ethical Hacking Course: Packt

    Frequently Asked Questions about Communication Skills

    Communication Skills courses on Coursera help learners develop a range of interpersonal and professional communication abilities:

    • Effective speaking and listening skills for various settings, including presentations and meetings.
    • Non-verbal communication techniques, such as body language and eye contact.
    • Persuasive communication for influencing and negotiating.
    • Writing skills for crafting clear and concise emails, reports, and proposals.
    • Conflict resolution and assertiveness training to handle disagreements constructively.
    • Cross-cultural communication skills to interact effectively with diverse groups.
    • Techniques for digital communication, including virtual presentations and online collaboration. ‎

    No prior experience is necessary to begin learning Communication Skills on Coursera:

    • Beginners can start with foundational courses that introduce basic communication principles and practices.
    • Intermediate learners can enhance specific skills like public speaking or persuasive writing.
    • Advanced learners can focus on specialized areas such as leadership communication or crisis communication.

    Courses are structured to help learners at all levels improve their communication effectiveness.‎

    Completing Communication Skills courses on Coursera can lead to various credentials that support career development:

    • Certificates of completion that can be added to your professional portfolio or resume.
    • Professional certificates that affirm your expertise in specific communication areas.
    • Specializations that encompass multiple related courses to build in-depth skills that are attractive to employers.

    These credentials can enhance your appeal to potential employers and demonstrate your commitment to improving your communication skills.‎

    Strong communication skills are crucial for success in numerous roles across all industries:

    • Leadership positions, such as management or executive roles, where effective communication is key to team coordination and motivation.
    • Sales and marketing professions, where persuasive communication drives customer engagement and revenue.
    • Human resources, where clear and sensitive communication is essential for handling personnel matters.
    • Customer service roles, requiring efficient and empathetic communication to resolve issues and maintain client satisfaction.
    • Public relations and corporate communications, where professional communication shapes public perception and company messaging.

    Effective communication skills can significantly increase your career prospects and job performance, irrespective of the field.‎

    Yes, Coursera offers a variety of free courses across many topics, including communication skills. While you can access most course materials for free by auditing the courses, this does not include graded assignments or a completion certificate. For those looking to obtain a certificate to showcase their learning or enhance their professional profile, Coursera provides the option to purchase the course. Additionally, Coursera offers free trials or financial aid to learners who qualify, making certifications more accessible to everyone.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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