IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Software Versioning, Release Management, Open Source Technology, Software Installation, Configuration Management, Code Review, File Management, System Configuration
Beginner · Course · 3 - 6 Months

Skills you'll gain: Embedded Software, Embedded Systems, Computer Hardware, Hardware Architecture, Internet Of Things, Peripheral Devices, C (Programming Language), Software Architecture, Simulations, Debugging, Systems Integration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Email Marketing, Generative AI Agents, Persona Development, AI Personalization, ChatGPT, Customer Insights, Target Audience, Marketing Automation, Content Creation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Transportation Operations, Business Planning, Market Analysis, Process Design, Supplier Management, Cost Management
Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Unsupervised Learning, Embeddings, Supervised Learning, Data Preprocessing, Python Programming, Exploratory Data Analysis
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Miro AI, Team Building, Collaborative Software, Customer Insights, Workflow Management, User Centered Design, Entrepreneurship
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Security Management, Role-Based Access Control (RBAC)
Intermediate · Course · 1 - 3 Months

Pearson
Skills you'll gain: Splunk, Dashboard, Ad Hoc Reporting, Data Visualization Software, Event Monitoring, Security Information and Event Management (SIEM), Statistical Analysis, Software Installation, Analytics, Data Analysis, Anomaly Detection, Big Data, Query Languages
Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Data Presentation, Business, Data Entry, Business Analytics, Data Science, Business Intelligence, Financial Analysis, Microsoft 365, Productivity Software, Data Management, Organizational Skills, Marketing Planning, Project Management, Productivity, Customer Data Management, Record Keeping, Event Planning
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Diversity Awareness, Teaching, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Pedagogy, Cultural Responsiveness, Instructional Strategies, Cultural Diversity, Advocacy, Social Justice, Parent Communication, Student Engagement, Family Support, Community Outreach, Curriculum Planning, Rapport Building
Beginner · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Workflow Management, Artificial Intelligence, Accounting and Finance Software, Excel Macros, Emerging Technologies, Digital Transformation, Natural Language Processing, Data Manipulation, Unstructured Data, Scalability
Intermediate · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Construction Inspection, Building Codes, Construction Engineering, Construction, Construction Management, Civil Engineering, Engineering Practices, Civil and Architectural Engineering, Engineering Plans And Specifications, Laboratory Testing, Plant Operations and Management, Safety Standards
Advanced · Course · 1 - 4 Weeks