IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Miro AI, Team Building, Collaborative Software, Customer Insights, Workflow Management, User Centered Design, Entrepreneurship
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Security Management, Role-Based Access Control (RBAC)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Azure DevOps Pipelines, CI/CD, Package and Software Management, Infrastructure as Code (IaC), Azure DevOps, Continuous Delivery, Application Deployment, Continuous Integration, DevOps, Cloud Deployment, Release Management, Software Versioning, Version Control, Microsoft Azure, GitHub, Development Testing, Test Engineering
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Competitive Analysis, Product Strategy, Product Management, Strategic Prioritization, Market Analysis, Product Roadmaps, Goal Setting, Business Strategy, Strategic Thinking, Strategic Decision-Making, Team Motivation, Market Dynamics, Customer Insights, Regulatory Compliance
Beginner · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Recognizing Others, Leadership Development, Professional Development, Team Motivation, Team Leadership, Team Management, Self-Awareness, Emotional Intelligence, Employee Engagement, Open Mindset, Storytelling, Mindfulness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Leadership Development, Case Studies, Collaboration, Professional Networking, Leadership and Management, Professionalism, Teamwork, Leadership, Business Leadership, Relationship Building, Branding, Goal Setting, Mentorship, Communication
Intermediate · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Workflow Management, Artificial Intelligence, Accounting and Finance Software, Excel Macros, Emerging Technologies, Digital Transformation, Natural Language Processing, Data Manipulation, Unstructured Data, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, OpenAI, Large Language Modeling, ChatGPT, LLM Application, Generative AI, Technical Communication, AI Personalization, Context Management, Transfer Learning, Sampling (Statistics)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sustainable Business, Sales Territory Management, Corporate Sustainability, Solution Selling, Sales, Sales Strategy, Customer Relationship Building, Sales Process, Sales Prospecting, Market Opportunities, Information Technology, Technology Strategies, Business Acumen, Customer Relationship Management, AI Product Strategy, Complex Problem Solving, Business Relationship Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Earned Value Management, Project Performance, Cost Management, Project Controls, Variance Analysis, Budget Management, Cost Control, Performance Analysis, Analysis, Forecasting, Performance Measurement, Project Management Software, Corrective and Preventive Action (CAPA)
Mixed · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Marketing Analytics, AI Personalization, Predictive Analytics, Customer Engagement, Advanced Analytics, Data-Driven Decision-Making, Predictive Modeling, AI Enablement, Marketing Strategies, Emerging Technologies, Revenue Management, Loyalty Programs, Brand Marketing, Digital Media Strategy, Media Strategy, Digital Transformation, Drive Engagement, Media Planning, Media Relations, Price Negotiation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Scrum (Software Development), Agile Project Management, Sprint Planning, Agile Methodology, Backlogs, Jira (Software), User Story, Sprint Retrospectives, Project Risk Management, Case Studies, Microsoft Teams, ChatGPT, Continuous Improvement Process
Intermediate · Course · 3 - 6 Months