IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Rice University
Skills you'll gain: Physics, Applied Mathematics, Geometry, Advanced Mathematics, Physical Science, electromagnetics, Mathematical Modeling, Trigonometry, Calculus, Algebra, Linear Algebra, Integral Calculus, Problem Solving
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Inside Sales, Generative AI Agents, AI Personalization, Email Automation, Sales Development, Sales Process, Sales Enablement, Sales Strategy, Prompt Engineering, ChatGPT, Anthropic Claude, AI Enablement, Content Performance Analysis, Customer Relationship Management (CRM) Software, Automation, Analytics
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Strategic Decision-Making, Business Acumen, Competitive Analysis, Sales Strategy, Strategic Thinking, Business Strategy, Market Trend, Market Analysis, Business Marketing, Sales, Financial Acumen, Leadership, Business, Business Management, Financial Analysis, Marketing Strategies, Marketing, Business Metrics, Market Dynamics, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Lesson Planning, Differentiated Instruction, Instructional Strategies, Curriculum Planning, Peer Review, Instructional Design, Developing Training Materials, Student Engagement, Community Outreach, Parent Communication
Mixed · Course · 1 - 3 Months

Skills you'll gain: Security Controls
Advanced · Course · 1 - 4 Weeks

Parsons School of Design, The New School
Skills you'll gain: Design Thinking, Market Opportunities, Business Risk Management, Design and Product, Strategic Thinking, Process Design, Human Centered Design, Innovation, Design, User Experience, Business Modeling, Customer experience strategy (CX), Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Kinesiology, Rehabilitation, Exercise Science, Human Musculoskeletal System, Sports Medicine, Exercise Therapy, Physical Therapy, Neurology, Physiology, Geriatrics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Networking, Network Routing, Network Architecture, Hybrid Cloud Computing, Network Planning And Design, Amazon Web Services, Virtual Private Networks (VPN), Cloud Computing Architecture, Network Infrastructure, Network Security, Cloud Computing, Network Analysis, Operations Management
Intermediate · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Large Language Modeling, LLM Application, Learning Strategies, Education Software and Technology, AI Personalization, Lifelong Learning, AI Enablement, Human Learning, Adult Learning Principles, Prompt Engineering Tools, Artificial Intelligence, Student-Centred Learning, Generative AI, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Yad Vashem
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Unix Shell, Unix Commands, Unix, Shell Script, Bash (Scripting Language), Command-Line Interface, Remote Access Systems, Scripting, Systems Administration, Operating System Administration, Linux Commands, File I/O, IT Automation, Linux, User Accounts, File Systems, System Monitoring, Operating Systems, File Management, Performance Tuning
Beginner · Specialization · 1 - 3 Months

Google Cloud
Skills you'll gain: Identity and Access Management, Cloud Infrastructure, Google Cloud Platform, Cloud Applications, Application Deployment, Virtual Machines, Infrastructure As A Service (IaaS), API Design, Cloud Computing Architecture, Microservices, Kubernetes, Load Balancing, Virtual Networking, Terraform, Data Storage Technologies, Restful API, Cloud Storage, Cloud Computing, CI/CD, Cloud Solutions
Intermediate · Specialization · 3 - 6 Months