IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California San Diego
Skills you'll gain: Debugging, Computational Thinking, Digital pedagogy, Education Software and Technology, Programming Principles, Computer Programming, Algorithms, Brainstorming
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Project Management Software, Program Management, Responsible AI, AI Product Strategy, Planning, Engineering Management, Generative AI, Timelines, Engineering Software, Risk Analysis, Resource Management, Prompt Engineering, Analytics, Large Language Modeling, Stakeholder Communications, Machine Learning, Model Evaluation
Intermediate · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Blockchain, Emerging Technologies, FinTech, Banking, Digital Assets, Cryptography, Business Ethics, Law, Regulation, and Compliance, Distributed Computing, Computer Science, Complex Problem Solving, Computer Programming
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: TCP/IP, Network Architecture, Network Routers, Networking Hardware, General Networking, Network Security, Dynamic Host Configuration Protocol (DHCP), Network Infrastructure, Network Troubleshooting, Computer Networking, Network Protocols, Network Switches, Virtual Local Area Network (VLAN), Scalability
Beginner · Course · 3 - 6 Months

Universidad de los Andes
Skills you'll gain: Sustainable Business, Innovation, Economic Development, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Business Strategy, Global Marketing, International Finance, Corporate Strategy, Entrepreneurship, Business Development, Competitive Analysis, Natural Resource Management, Growth Strategies, Economics, Problem Solving, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Cloud Platform, Cloud Management, Help Desk Support, Service Level, Technical Support, Cloud Services, Technical Communication, Issue Tracking, File Management, Incident Management, Personally Identifiable Information, Data Cleansing
Beginner · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Diversity Awareness, Cultural Responsiveness, Diversity Equity and Inclusion Initiatives, Social Justice, Workplace inclusivity, Cultural Diversity, Intercultural Competence, Sociology, Empathy & Emotional Intelligence, Cultural Sensitivity, Discussion Facilitation, Advocacy, Interpersonal Communications
Beginner · Course · 1 - 3 Months

Skills you'll gain: ISO 9000 Series, Governance Risk Management and Compliance, Quality Management Systems, Quality Improvement, Program Implementation, Quality Management, Operational Risk, Continuous Improvement Process, Risk Management, Internal Controls, Compliance Management, Auditing
Mixed · Course · 1 - 4 Weeks

Nanjing University
Skills you'll gain: Learning Management Systems, Course Development, Education Software and Technology, Digital pedagogy, Higher Education, Innovation, Learning Theory, Human Learning, Curriculum Development, Creativity, Digital Transformation, Emerging Technologies, Culture, Information Technology
Mixed · Course · 1 - 3 Months

Skills you'll gain: Payroll, HR Tech, Compensation Strategy, Generative AI Agents, Compensation and Benefits, Benefits Administration, Human Resources Information System (HRIS), Payroll Systems, Compensation Analysis, Compensation Management, Payroll Processing, Human Resources, Operational Efficiency, Responsible AI, AI Enablement, Data Ethics, Workforce Management, AI Personalization, Benefits Enrollment Processes, Automation
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Caregiving, Long Term Care, Dignity in Care, Care Management, Health Care, Surveys, Socioeconomics, Cultural Diversity, Social Justice, Economics, Policy, and Social Studies
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: LLM Application, Tool Calling, Retrieval-Augmented Generation, Large Language Modeling, Generative AI Agents, AI Workflows, Context Management, Prompt Engineering, Agentic systems, Data Persistence, System Design and Implementation
Intermediate · Project · Less Than 2 Hours