Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour

Skills you'll gain: Product Strategy, Strategic Marketing, Marketing Management, Marketing Strategies, Consumer Behaviour, Target Market, Marketing Communications, Product Lifecycle Management, Integrated Marketing Communications, Marketing Analytics, Brand Strategy, Marketing Channel, Market Analysis, Price Negotiation, Value Propositions

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Organizational Strategy, Continuous Improvement Process

Skills you'll gain: Group Policy, Azure Active Directory, Active Directory, Microsoft Azure, Windows Servers, Hybrid Cloud Computing, Authentications, Identity and Access Management, Infrastructure As A Service (IaaS), Single Sign-On (SSO), User Accounts, Multi-Factor Authentication, Disaster Recovery, Authorization (Computing)

Skills you'll gain: Six Sigma Methodology, Production Schedule, Quality Management, Operations Management, Production Management, Operational Efficiency, Process Improvement, Quality Control, Decision Making

Skills you'll gain: Failure Analysis, Scope Management, Systems Engineering, Cost Management, Change Control, Requirements Management, Risk Management, Project Management, Program Management, Design Reviews, Work Breakdown Structure, Contract Management, Project Documentation, Forecasting

Skills you'll gain: Revenue Management, Market Share, Market Intelligence, Competitive Analysis, Market Analysis, Key Performance Indicators (KPIs), Market Data, Benchmarking, Hospitality, Performance Analysis, Technology Strategies, Process Optimization, Business Technologies, Business Intelligence, Data Analysis, Strategic Thinking, Data Visualization

Skills you'll gain: Health Systems, Nursing Management, Patient Safety, Emergency Response, Safety Standards, Health Care Procedure and Regulation, Continuous Quality Improvement (CQI), Health Care Administration, Health Informatics, Health Technology, Nursing Practices, Infection Control, Value-Based Care, Managed Care, Regulatory Compliance

Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement, Personalized Service, Strategic Marketing

Skills you'll gain: Workflow Management, Business Workflow Analysis, Process Mapping, Process Analysis, Process Design, Business Process Management, Process Improvement, Operational Efficiency, Continuous Improvement Process, Team Management, Team Leadership, Analysis

Skills you'll gain: Hospitality Management, Hospitality, Hospitality and Food Services, Brand Management, Branding, Brand Awareness, Brand Marketing, Brand Strategy, Brand Loyalty, Business Ethics, Digital Transformation, Sustainable Business, Market Dynamics, Corporate Sustainability, Quality Management, Customer experience improvement, Innovation, Consumer Behaviour

Skills you'll gain: Windows Servers, Hyper-V, Containerization, Kubernetes, Docker (Software), Virtualization, Virtual Machines, Server Administration, Hybrid Cloud Computing, Microsoft Azure, Operating System Administration, Infrastructure As A Service (IaaS), Cloud Management, Systems Administration, Remote Access Systems, Configuration Management