Relationship Management

Relationship Management is a strategy designed to foster strong customer engagement and loyalty. Coursera's Relationship Management catalogue teaches you how to manage and grow relationships effectively in personal, social, and professional contexts. You'll learn about different relationship building tactics, ways to maintain positive and healthy relationships, the importance of emotional intelligence in relationship management, and techniques to handle conflicts and issues. Cultivate your skills in communication, conflict resolution, and empathy, equipping you with the tools necessary to forge productive and long-lasting relationships in both your personal and professional life.
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Results for "relationship management"

  • Status: Free Trial

    Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Cold Calling, Customer Relationship Building, Sales Process, Needs Assessment, Sales Pipelines, Sales Strategy, Verbal Communication Skills, Lead Generation, Communication, Relationship Management, Customer Engagement, Value Propositions

  • Skills you'll gain: Emotional Intelligence, Empathy, Self-Awareness, Personal Development, Social Skills, Leadership Development, Relationship Management, Resilience, Conflict Management, Professional Development, Organizational Leadership, Self-Discipline, Open Mindset

  • Status: Free Trial

    Liberty Mutual Insurance

    Skills you'll gain: Closing (Sales), Overcoming Objections, Sales Prospecting, Prospecting and Qualification, Insurance Sales, Customer Relationship Building, Customer Retention, Sales Presentation, Consultative Selling, Lead Generation, Sales, Relationship Management, Upselling, Needs Assessment, New Business Development

  • Status: Free Trial

    University of Maryland, College Park

    Skills you'll gain: Stakeholder Engagement, Team Management, Team Building, Expectation Management, Resource Management, Relationship Management

  • Status: New
    Status: Free Trial

    Skills you'll gain: Constructive Feedback, Sales Presentation, Client Services, Rapport Building, Video Editing, Active Listening, Customer Relationship Building, Expectation Management, Relationship Management, Video Production, Professional Networking, Workflow Management

  • Status: Free Trial

    Skills you'll gain: Conflict Management, Business Ethics, Organizational Leadership, Political Sciences, Organizational Structure, Industrial and Organizational Psychology, Organizational Effectiveness, Governance, Social Sciences, Organizational Change, Relationship Management, Culture, Innovation

  • Status: New
    Status: Free Trial

    University of Colorado System

    Skills you'll gain: Intercultural Competence, Teamwork, Personal Development, Workplace inclusivity, Adaptability, Cultural Diversity, Collaboration, Empathy, Professional Development, Cognitive flexibility, Relationship Management, Resilience, Dealing With Ambiguity, Relationship Building, Self-Awareness, Curiosity

  • Status: Free Trial

    Skills you'll gain: Human Resources, Human Resource Strategy, Industrial and Organizational Psychology, Human Capital, Human Resources Management and Planning, Employee Relations, Workforce Development, Business Ethics, Policy Development, Relationship Management, Conflict Management, Organizational Change, Change Management

  • Status: Free Trial

    ESADE Business and Law School

    Skills you'll gain: Succession Planning, Governance, Business Management, Systems Thinking, Organizational Development, Business Risk Management, Leadership, Business Systems, Relationship Management, Conflict Management, Communication, Decision Making

  • Status: New
    Status: Free Trial

    Skills you'll gain: Video Editing, Client Services, Relationship Management, Self-Motivation, Entrepreneurship, Goal Setting, Personal Development, Cost Estimation, Business Systems, Professional Networking, Adaptability

  • Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Sales Process, Sales Pipelines, Customer Relationship Management, Closing (Sales), Sales Strategy, Organizational Skills, Sales Management, Relationship Management, Statistical Analysis

  • Status: Free Trial

    University of California, Davis

    Skills you'll gain: Keyword Research, Search Engine Optimization, Web Analytics and SEO, Search Engine Marketing, Content Strategy, Competitive Analysis, Forecasting, Content Performance Analysis, Expectation Management, Relationship Management, Content Marketing, Content Creation, Marketing, A/B Testing, Key Performance Indicators (KPIs), Goal Setting, Internal Auditing

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  • ESADE Business and Law School
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  • Liberty Mutual Insurance