Emotional Intelligence

Emotional Intelligence (EI) is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict. Coursera's EI catalogue teaches you about the power of emotions and their impact on our daily interactions and decision-making processes. You'll learn techniques to enhance your self-awareness, develop better interpersonal relationships, improve your leadership skills, and navigate social complexities. With the gained knowledge, you'll be able to manage your emotional responses effectively, foster empathy in professional and personal interactions, and ultimately drive personal growth and career success.
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Find the best Emotional Intelligence course for your goals

  • Status: New
    Status: Preview

    Skills you'll gain: Active Listening, Strategic Leadership, Interpersonal Communications, Verbal Communication Skills, Social Skills, Communication Strategies, Empathy, Diversity and Inclusion, Communication, Business Leadership, Leadership, Emotional Intelligence, Responsible AI, Conflict Management, Cultural Sensitivity, Coaching, Remote Access Systems

  • Status: New
    Status: Free Trial

    Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

  • Status: New
    Status: Free Trial

    Harvard Business Review

    Skills you'll gain: Presentations, Conflict Management, Delegation Skills, Influencing, Constructive Feedback, Data Storytelling, Emotional Intelligence, Trustworthiness, Diversity and Inclusion, Team Leadership, Team Building, Verbal Communication Skills, Professional Networking, Negotiation, Persuasive Communication, Overcoming Objections, Public Speaking, Leadership, Relationship Building, Communication Strategies

  • Status: New
    Status: Free Trial

    Skills you'll gain: Prompt Engineering, Generative AI Agents, Responsible AI, Generative AI, Data Ethics, No-Code Development, ChatGPT, Workflow Management, Email Automation, Process Design, Business Process Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Customer and Client Support, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce

  • Status: New
    Status: Free Trial

    Skills you'll gain: Verbal Communication Skills, Active Listening, Interpersonal Communications, Communication, Persuasive Communication, Social Skills, Influencing, Communication Strategies, Public Speaking, Business Communication, Emotional Intelligence, Professionalism, Rapport Building, Business Correspondence, Virtual Teams, Non-Verbal Communication, Empathy, Teamwork, Overcoming Obstacles, Conflict Management

  • Status: New
    Status: Free Trial

    Skills you'll gain: Personal Development, Human Development, Self-Awareness, Growth Mindedness, Lifelong Learning, Psychology, Emotional Intelligence, Social Sciences, Cultural Diversity, Sociology, Goal Setting, Physiology

  • Status: Free Trial

    Skills you'll gain: Teaching, Social Justice, Emotional Intelligence, Social Skills, Empathy, Self-Awareness, Higher Education, Behavior Management, Classroom Management, Cultural Responsiveness, Curriculum Planning, School Psychology, Empowerment, Personal Development, Childhood Education and Development, Program Evaluation, Advocacy, Professional Development, Growth Mindedness, Mindfulness

  • Status: New
    Status: Preview

    Skills you'll gain: Self-Motivation, Emotional Intelligence, Growth Mindedness, Mental Concentration, Personal Development, Compassion, Goal Setting, Empowerment, Health And Wellness Coaching, Self-Awareness, Self-Discipline, Decision Making, Critical Thinking, Mindfulness, Stress Management, Resilience, Creativity, Cognitive flexibility, Adaptability, Productivity

  • Status: New
    Status: Preview

    Skills you'll gain: Supervision, Emotional Intelligence, Trustworthiness, Employee Coaching, Leadership, Professional Development, Constructive Feedback, Ethical Standards And Conduct, Coaching, Mentorship, Influencing, Accountability, Team Management, Initiative and Leadership, Delegation Skills, Rapport Building, People Development, Leadership and Management, Teamwork, Communication

  • Status: New
    Status: Preview

    Skills you'll gain: Academic Advising, Student Support and Services, Self-Motivation, Community Development, Mentorship, Student Engagement, Emotional Intelligence, Empathy, Self-Awareness, Relationship Building, Personal Development, Active Listening, Decision Making

  • Status: New
    Status: Free Trial

    Skills you'll gain: Team Building, Teamwork, Conflict Management, Collaboration, Team Leadership, Team Motivation, Constructive Feedback, Relationship Building, Emotional Intelligence, Professional Development, Diversity and Inclusion, Employee Engagement, Empathy, Active Listening, Trustworthiness, Safety Culture, Goal Setting

  • Status: New
    Status: Free Trial

    Skills you'll gain: Organizational Change, Workplace inclusivity, Emotional Intelligence, Team Performance Management, Change Management, Team Motivation, Diversity and Inclusion, Team Building, Resilience, Business Transformation, Conflict Management, Team Leadership, Diversity Awareness, Management Training And Development, Culture Transformation, Leadership Development, Team Management, Cross-Functional Team Leadership, Leadership, Communication

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