IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Risk Management Framework, Risk Analysis, Risk Management, Cybersecurity, Network Security, Incident Response, Cloud Security, Authentications, Business Continuity Planning, Application Security, IT Management, Security Management, Threat Modeling, Computer Security Incident Management, Threat Management, OSI Models, Business Risk Management, Disaster Recovery, Cryptography, Vulnerability Assessments
Intermediate · Specialization · 1 - 3 Months

Starweaver
Skills you'll gain: Virtual Networking, Network Protocols, Network Planning And Design, Network Security, Network Performance Management, Network Architecture, Network Monitoring, Computer Networking, TCP/IP, Routing Protocols, Emerging Technologies, Internet Of Things, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Email Automation, Calendar Management, Organizational Skills, ChatGPT, Data Integration, Generative AI, Prompt Engineering, Document Management, Automation, Application Programming Interface (API)
Mixed · Course · 1 - 4 Weeks

Sungkyunkwan University
Skills you'll gain: Language Competency, Language Learning, Vocabulary, Culture, Literacy
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Stakeholder Communications, Strategic Communication, Communication Planning, Professional Development, Collaboration, Project Management, Communication, Team Building, Constructive Feedback, People Development, Stakeholder Analysis, Storytelling
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Social Media, Social Media Strategy, Customer Engagement, Market Trend, Business Strategy, Customer Insights, Brand Management, Strategic Thinking, Strategic Decision-Making, Competitive Analysis, Trend Analysis, Data-Driven Decision-Making, Analytical Skills
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Version Control, Integrated Development Environments, Debugging, Git (Version Control System), Application Deployment, Cloud Deployment, Cloud Development, GitHub, Development Environment, Application Development, Continuous Deployment, File Management, Software Development Tools, Secure Coding, Configuration Management, Cloud Storage
Intermediate · Course · 1 - 3 Months

Yunus Social Business Fund Bengaluru
Skills you'll gain: Financial Market, Decision Making, Finance, Business Valuation, Capital Markets, Return On Investment, Equities, Corporate Finance, Financial Analysis, Financial Management, Investments, Risk Analysis, Portfolio Risk, Social Impact, Economics, Policy, and Social Studies, Cash Flows
Beginner · Course · 1 - 3 Months

Skills you'll gain: Object Oriented Design, Object Oriented Programming (OOP), Java Programming, Java, Record Keeping
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Survey Creation, Customer Retention, Customer Insights, Business Research, Customer Data Management, User Feedback, Customer experience improvement
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Azure Active Directory, Authentications, Microsoft Azure, Authorization (Computing), Network Security, Virtual Private Networks (VPN), Identity and Access Management, Firewall, Active Directory, Cloud Security, User Provisioning, Security Management, Role-Based Access Control (RBAC), Virtual Networking, Kubernetes, Single Sign-On (SSO), User Accounts, Data Security, Data Access, Security Information and Event Management (SIEM)
Intermediate · Specialization · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Community Development, Sustainable Development, Social Impact, Advocacy, Stakeholder Engagement, Public Policies, Fundraising, Governance, Policy Development, Law, Regulation, and Compliance, Organizational Effectiveness, Program Evaluation, Accountability, Coordination
Intermediate · Course · 1 - 3 Months