IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Arizona State University
Skills you'll gain: Manufacturing Processes, Materials science, Process Engineering, Manufacturing Operations, Production Process, Equipment Design, Laboratory Experience, Experimentation, Prototyping, Process Development, Analytical Testing
Intermediate · Course · 1 - 4 Weeks

University of Alberta
Skills you'll gain: Conflict Management, Team Leadership, Organizational Leadership, Diversity and Inclusion, Workplace inclusivity, People Management, Rapport Building, Leadership, Occupational Safety And Health, Communication, Collaboration, Strategic Leadership, Stress Management, Empathy, Employee Engagement, Mental Health, Employee Coaching, Active Listening, Culture Transformation
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Survey Creation, Customer Retention, Customer Insights, Business Research, Customer Data Management, User Feedback, Customer experience improvement
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Education Software and Technology, Digital pedagogy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Azure Active Directory, Authentications, Microsoft Azure, Authorization (Computing), Network Security, Virtual Private Networks (VPN), Identity and Access Management, Firewall, Active Directory, Cloud Security, User Provisioning, Security Management, Role-Based Access Control (RBAC), Virtual Networking, Kubernetes, Single Sign-On (SSO), User Accounts, Data Security, Data Access, Security Information and Event Management (SIEM)
Intermediate · Specialization · 1 - 3 Months
Duke University
Skills you'll gain: Strategic Leadership, Organizational Strategy, Stakeholder Management, Strategic Planning, Business Metrics, Culture, Business Priorities, Leadership, Performance Measurement, Goal Setting, Communication
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Conflict Management, Emotional Intelligence, Mediation, Relationship Management, Teamwork, Negotiation, De-escalation Techniques, Collaboration, Leadership, Empathy, Active Listening, Communication
Intermediate · Course · 1 - 4 Weeks

Ball State University
Skills you'll gain: Data Visualization, Rmarkdown, Exploratory Data Analysis, Data Visualization Software, Ggplot2, Interactive Data Visualization, Plot (Graphics), Statistical Visualization, R (Software), R Programming, Data Storytelling, Histogram, Scatter Plots, Data Analysis, Tidyverse (R Package), Data Manipulation
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Musical Composition, Music, Media Production, Editing, Post-Production, Organizational Skills
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Convolutional Neural Networks, Deep Learning, Transfer Learning, Image Analysis, Computer Vision, PyTorch (Machine Learning Library), Artificial Neural Networks, Tensorflow, Classification Algorithms, Machine Learning, Supervised Learning, Data Processing, Linear Algebra
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: PostgreSQL, SQL, Query Languages, Data Transformation, Data Manipulation, Database Development, Data Management
Advanced · Guided Project · Less Than 2 Hours

University of Leeds
Skills you'll gain: Exploratory Data Analysis, Statistical Methods, Statistical Modeling, R (Software), Data Collection, Statistical Inference, Probability, Data Analysis, Statistical Analysis, Probability Distribution, Simulations, Statistical Visualization, Descriptive Statistics, Sampling (Statistics), Data Visualization Software
Intermediate · Course · 1 - 4 Weeks