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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • S

      Salesforce

      Practical Guide to Navigating Professional Relationships

      Skills you'll gain: Business Writing, Writing, Verbal Communication Skills, Cultural Diversity, Empathy, Professional Development, Active Listening, Business Communication, Constructive Feedback, Diversity and Inclusion, Communication, Relationship Building, Public Speaking

      4.6
      Rating, 4.6 out of 5 stars
      ·
      51 reviews

      Beginner · Course · 1 - 3 Months

    • I

      IESE Business School

      Strategy and Sustainability

      Skills you'll gain: Corporate Sustainability, Business Strategy, Organizational Strategy, Environmental Social And Corporate Governance (ESG), Environmental Regulations, Strategic Thinking, Environmental Issue, Business Leadership, Strategic Decision-Making, Compliance Management, Stakeholder Engagement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      561 reviews

      Beginner · Course · 1 - 3 Months

    • Status: AI skills
      AI skills
      M

      Microsoft

      Microsoft Cloud Support Associate

      Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, System Monitoring, Virtualization and Virtual Machines, Disaster Recovery

      4.7
      Rating, 4.7 out of 5 stars
      ·
      990 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • G

      Google

      Gestión de Proyectos de Google

      Skills you'll gain: Project Closure, Quality Management, Project Planning, Communication Planning, Sprint Retrospectives, Backlogs, Project Management Life Cycle, Agile Methodology, Project Management, Agile Project Management, Budget Management, Project Scoping, Scope Management, Project Schedules, Milestones (Project Management), Team Leadership, Stakeholder Management, Procurement, Project Documentation, Change Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      10K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • G

      Google

      Satisfaction Guaranteed: Develop Customer Loyalty Online

      Skills you'll gain: Loyalty Programs, Customer Retention, Customer Relationship Management, E-Commerce, Customer Service, Google Analytics, Professional Networking, Web Analytics, Marketing Analytics, Digital Marketing, Customer Insights, Generative AI Agents, Interviewing Skills, Business Metrics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Use Canva to Create Social Media Visuals for Business

      Skills you'll gain: Social Media Content, Social Media, Facebook, Content Creation, Marketing Materials, Social Media Marketing, Instagram, Data Visualization, Digital Publishing, Brand Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.3K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      I

      IESE Business School

      Claves para Gestionar Personas

      Skills you'll gain: Human Resources Management and Planning, People Management, Talent Management, Recruitment, Compensation Management, Talent Recruitment, Compensation and Benefits, Human Resource Policies, Employee Performance Management, Promotions and Campaigns, Performance Appraisal, Succession Planning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.3K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      T

      The Hong Kong University of Science and Technology

      Python and Statistics for Financial Analysis

      Skills you'll gain: Statistical Inference, Statistical Methods, Pandas (Python Package), Probability & Statistics, Risk Analysis, Financial Trading, Financial Data, Data Manipulation, Statistical Analysis, Regression Analysis, Financial Analysis, Jupyter, Financial Modeling

      4.4
      Rating, 4.4 out of 5 stars
      ·
      4.5K reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of Pennsylvania

      Entrepreneurship 1: Developing the Opportunity

      Skills you'll gain: Entrepreneurship, Market Opportunities, Product Development, Ideation, Target Market, New Product Development, Competitive Analysis, Innovation, Business Planning, Strategic Thinking, Business Analysis, Analysis, Business Development, Needs Assessment, Customer Insights, Technology Strategies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.3K reviews

      Mixed · Course · 1 - 3 Months

    • I

      IESE Business School

      Persuasive Communication

      Skills you'll gain: Persuasive Communication, Public Speaking, Verbal Communication Skills, Communication, Storytelling, Influencing, Business Communication, Leadership, Trustworthiness, Emotional Intelligence, Organizational Skills

      4.8
      Rating, 4.8 out of 5 stars
      ·
      48 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Pennsylvania

      People Analytics

      Skills you'll gain: People Analytics, Human Resource Strategy, Talent Management, Workforce Planning, Organizational Effectiveness, Performance Analysis, Data-Driven Decision-Making, Workforce Management, Analytics, Performance Measurement, Employee Retention, Staff Management, Data Analysis, Predictive Analytics, Network Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      6.1K reviews

      Mixed · Course · 1 - 4 Weeks

    • U

      University of Washington

      Machine Learning Foundations: A Case Study Approach

      Skills you'll gain: Applied Machine Learning, Feature Engineering, Regression Analysis, Machine Learning, Image Analysis, Artificial Intelligence and Machine Learning (AI/ML), Supervised Learning, Artificial Intelligence, Deep Learning, Classification And Regression Tree (CART), Computer Vision, Application Development, Predictive Modeling, Natural Language Processing, Text Mining, Data Mining, Information Architecture

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14K reviews

      Mixed · Course · 1 - 3 Months

    Business Communication learners also search

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    1…394041…565

    In summary, here are 10 of our most popular business communication courses

    • Practical Guide to Navigating Professional Relationships: Salesforce
    • Strategy and Sustainability: IESE Business School
    • Microsoft Cloud Support Associate: Microsoft
    • Gestión de Proyectos de Google: Google
    • Satisfaction Guaranteed: Develop Customer Loyalty Online: Google
    • Use Canva to Create Social Media Visuals for Business: Coursera Project Network
    • Claves para Gestionar Personas: IESE Business School
    • Python and Statistics for Financial Analysis: The Hong Kong University of Science and Technology
    • Entrepreneurship 1: Developing the Opportunity: University of Pennsylvania
    • Persuasive Communication: IESE Business School

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Business Communication

    Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency:

    • Techniques for clear and effective writing in business settings
    • Strategies for impactful presentations and public speaking
    • Best practices for professional email and report writing
    • Skills for managing cross-cultural communications
    • Techniques for conflict resolution and negotiation
    • Methods for effective team communication and collaboration‎

    Business Communication courses are designed for learners of all levels:

    • Beginners can start with the basics of professional communication, including writing and speaking effectively.
    • Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution.
    • Advanced learners can master high-level communication strategies to lead teams and manage organizational change.‎

    Completing Business Communication courses on Coursera can lead to a variety of credentials:

    • Professional certificates that confirm your proficiency in business communication
    • Specializations that enhance specific communication skills, tailored to different professional scenarios
    • Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts‎

    Effective communication skills can be valuable in all business roles, in various sectors:

    • Communications Manager, overseeing internal and external communication strategies
    • Public Relations Specialist, managing brand communication and media relations
    • Human Resources Manager, facilitating communication across all levels of an organization
    • Sales Representative, using persuasive communication to close deals and maintain client relationships
    • Project Manager, ensuring clear communication among project stakeholders and team members ‎

    Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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