Gain the knowledge and skills you need to advance.
This role has a $41,664 median salary ¹.
A Customer Service Representative handles inquiries, resolves issues, and ensures satisfaction through effective communication and product knowledge.
This role has a $41,664 median salary ¹.
Offered by
This role has a $109,440 median salary ¹.
A Business Management Analyst analyzes operations, finds inefficiencies, and recommends data-driven strategies to boost productivity and reduce costs.
This role has a $109,440 median salary ¹.
Offered by
Georgia Institute of Technology
Specialization
University of Michigan
Course
University of California, Irvine
Specialization
University of California, Irvine
Specialization
Professional Certificate
SkillUp
Professional Certificate
Vanderbilt University
Specialization
Vanderbilt University
Specialization
LearnKartS
Course
Specialization
Course
Course
The language used throughout the course, in both instruction and assessments.
University of Michigan
Skills you'll gain: Interviewing Skills, Leadership, Business Leadership, Leadership Development, Leadership and Management, Professional Development, Team Building, Recruitment, Team Management, Talent Management, Self-Awareness, Coaching, Communication
Intermediate · Course · 1 - 4 Weeks
University of Cape Town
Skills you'll gain: Climate Change Adaptation, Research, Program Evaluation, Community Development, Sustainable Development, Communication, Systems Thinking, Research Methodologies, Policy Development, Collaboration
Beginner · Course · 1 - 3 Months
University of California, Irvine
Skills you'll gain: Negotiation, Contract Negotiation, Price Negotiation, Leadership, Communication, Empowerment, Influencing, Assertiveness, Planning, Emotional Intelligence, Adaptability
Mixed · Course · 1 - 4 Weeks
Universidad Austral
Skills you'll gain: Negotiation, Conflict Management, Communication, Coaching, Influencing, Teamwork, Collaboration, Emotional Intelligence, Decision Making, Active Listening
Beginner · Course · 1 - 4 Weeks
Universidad Nacional Autónoma de México
Skills you'll gain: Spanish Language, Telephone Skills, Meeting Facilitation, Oral Expression, Language Competency, Business Correspondence, Verbal Communication Skills, Negotiation, Business Writing, Writing, Oral Comprehension, Business Communication, Communication, Grammar, Communication Strategies, Active Listening, Vocabulary
Intermediate · Course · 1 - 3 Months
CVS Health
Skills you'll gain: Greeting Customers, Cross Selling, Customer Service, Upselling, Conflict Management, Retail Store Operations, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media, Active Listening, Communication, Non-Verbal Communication, Time Management
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Content Creation, Web Content, Multimedia, Infographics, Storyboarding, Video Production, Visual Design, Adobe Creative Cloud, Design, Graphic and Visual Design, Digital Media Strategy, Storytelling, Communication, Editing
Mixed · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Communication, Arbitration, Interpersonal Communications, Mediation, Decision Making, Planning, Cultural Sensitivity
Mixed · Course · 1 - 3 Months
Universidad Nacional Autónoma de México
Skills you'll gain: Emotional Intelligence, People Management, Leadership and Management, Productivity, Behavior Management, Organizational Effectiveness, Professional Development, Teamwork, Communication, Leadership, Human Resources
Beginner · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Google Workspace, Collaborative Software, Collaboration, Productivity Software, Business Communication, Communication, Spreadsheet Software, Project Management, File Management
Beginner · Course · 1 - 3 Months
The University of Sydney
Skills you'll gain: Public Speaking, English Language, Verbal Communication Skills, Communication, Writing, Higher Education, Teamwork, Research, Ethical Standards And Conduct, Adaptability, Critical Thinking
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Influencing, Negotiation, Leadership, Conflict Management, Persuasive Communication, Leadership Development, Professional Development, Business Leadership, Communication, Initiative and Leadership, Empowerment, Personal Development, Leadership and Management, Cooperation, Communication Strategies, Team Building, Constructive Feedback, Decision Making, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months