Skills you'll gain: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Business Transformation, Business Strategies, Technology Strategies, Revenue Management, Service Level Agreement, Cloud Services, Consumer Behaviour

Skills you'll gain: Microsoft PowerPoint, Presentations, Sales Presentations, Business Communication, Productivity Software, Writing, Microsoft 365, Editing, Technical Communication

Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Conflict Management, Project Planning, Project Management, Stakeholder Communications, Stakeholder Analysis, Project Scoping, Influencing, Organizational Structure

Skills you'll gain: Critical Thinking, Problem Solving, Growth Mindedness, Creative Thinking, Complex Problem Solving, Creative Problem-Solving, Strategic Thinking, Cognitive flexibility, Brainstorming, Continuous Improvement Process, Systems Thinking, Analytical Skills, Decision Making, Process Analysis, Analysis, Root Cause Analysis, Data-Driven Decision-Making

Skills you'll gain: Work Breakdown Structure, Project Scoping, Scope Management, Earned Value Management, Risk Management, Project Schedules, Timelines, Cost Management, Project Controls, Project Performance, Risk Analysis, Cost Estimation, Scheduling, Project Planning, Project Documentation, Communication Planning, Procurement, Project Implementation, Resource Management, Stakeholder Management

Skills you'll gain: Active Listening, Workplace inclusivity, Empathy, Diversity and Inclusion, Social Skills, Diversity Awareness, Professional Development, Emotional Intelligence, Cultural Diversity, Communication, Communication Strategies, Self-Awareness, Relationship Building

Skills you'll gain: Team Motivation, Team Management, Cross-Functional Team Leadership, Collaboration, Team Leadership, Virtual Teams, Teamwork, Team Building, Organizational Leadership, Employee Engagement, Leadership, Communication Strategies, Communication, Meeting Facilitation, Workflow Management, Adaptability, Accountability, Coaching

Skills you'll gain: Canva (Software), Animation and Game Design, Graphic and Visual Design, Social Media Content, Social Media Marketing, Social Media, Content Creation, Marketing Design, Instagram, Editing, Branding, Marketing

Skills you'll gain: Facebook, Product Promotion, Account Management, Social Media Content, E-Commerce, Social Media Marketing, Social Media, Payment Systems

Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Organizational Leadership, Business Leadership, Strategic Decision-Making, Policy Development

Skills you'll gain: Generative AI, Artificial Intelligence, AI Product Strategy, Data Ethics, Responsible AI, Large Language Modeling, Strategic Thinking, Risk Management, Natural Language Processing, Machine Learning Methods

Skills you'll gain: Content Strategy, Content Marketing, Content Performance Analysis, Web Content, Social Media Content, Paid media, Digital Content, Marketing Strategies, Content Creation, Email Marketing, Copywriting, Search Engine Optimization, Digital Advertising, Business-To-Consumer, Target Audience, Key Performance Indicators (KPIs), Customer Engagement, B2B Sales