IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: User Story, Cloud Deployment, CI/CD, Open Web Application Security Project (OWASP), Continuous Integration, Istio, Application Deployment, Test Driven Development (TDD), Kubernetes, Gherkin (Scripting Language), Jenkins, Agile Software Development, Scrum (Software Development), Code Coverage, OpenShift, DevOps, Secure Coding, Grafana, System Monitoring, Agile Methodology
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, LLM Application, Productivity, OpenAI, AI Enablement, Generative AI, Artificial Intelligence, Large Language Modeling, Creativity, Problem Solving, Context Management, Verification And Validation
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Revenue Recognition, Data Visualization, Data Literacy, Accrual Accounting, Infographics, Cash Flows, Accounting, Data Collection, Data Quality, Business Analytics, Financial Statements, Financial Accounting, Business Analysis, Big Data, Analytics, Asset Management, Data Analysis, Intellectual Property, Network Model
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: React.js, JavaScript Frameworks, UI Components, Web Applications, Data Validation, Front-End Web Development, Routing Protocols, Verification And Validation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: MySQL, MongoDB, NoSQL, Object-Relational Mapping, Database Design, Relational Databases, SQL, Node.JS, Restful API, Databases, Data Persistence, Data Modeling, Back-End Web Development, Unstructured Data
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: File I/O, Matlab, Computer Programming, Programming Principles, Debugging, Mathematical Software, Development Environment, Computer Science, User Interface (UI), Data Structures, Engineering Calculations, Plot (Graphics), Problem Solving
Beginner · Course · 1 - 3 Months

Skills you'll gain: Operating System Administration, Network Troubleshooting, Computer Networking, Information Systems Security, Cloud Management, Linux, IT Infrastructure, Cybersecurity, Microsoft Windows, Network Security, Network Protocols, TCP/IP, Application Security, Systems Administration, Remote Access Systems, Desktop Support, Technical Support, Lightweight Directory Access Protocols, Help Desk Support, Software Installation
Beginner · Professional Certificate · 3 - 6 Months

University of Colorado System
Skills you'll gain: Database Design, Data Warehousing, Relational Databases, Business Intelligence, Decision Support Systems, Data Modeling, Database Management Systems, Data Visualization, Database Management, Dashboard, Business Process Management, SQL, Star Schema, Data Governance, Oracle Databases, Data Integration, Performance Measurement, MicroStrategy, Extract, Transform, Load, Business Analytics
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: CrewAI, Prompt Engineering, Anthropic Claude, Email Automation, Generative AI, ChatGPT, AI Orchestration, AI Workflows, AI Enablement, Responsible AI, AI Product Strategy, Agentic Workflows, Automation, Workflow Management, Report Writing, Productivity, Innovation, Operational Efficiency, Performance Reporting, Customer Support
Intermediate · Specialization · 1 - 3 Months
Arizona State University
Skills you'll gain: Digital pedagogy, Oral Expression, Train The Trainer, Vocabulary, Design Elements And Principles, Design Strategies, English Language, Language Learning, Verbal Communication Skills, Public Speaking, Critical Thinking, Grammar
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Content Performance Analysis, Multimedia, Microsoft PowerPoint, Microsoft Copilot, Microsoft Excel, Excel Formulas, Microsoft Word, Microsoft Outlook, Microsoft Teams, Presentations, Spreadsheet Software, Microsoft 365, Microsoft Office, Content Creation, Productivity Software, Collaborative Software, Generative AI, Data Analysis, Data Visualization, Business Communication
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Power Platform, Microsoft Copilot, Prompt Engineering, Microsoft Power Automate/Flow, Power BI, Microsoft 365, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Excel, Excel Formulas, Microsoft Word, Data Visualization, No-Code Development, Spreadsheet Software, Microsoft Office, Power Apps Component Framework, Microsoft Outlook, Presentations, Data Analysis
Beginner · Specialization · 3 - 6 Months