IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Rmarkdown, Tidyverse (R Package), Ggplot2, Spatial Data Analysis, Data Visualization Software, Statistical Visualization, Geospatial Information and Technology, Data Manipulation, Scatter Plots, Plotly, Interactive Data Visualization, R Programming, Data Mapping, Animations
Mixed · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Spatial Analysis, GIS Software, Spatial Data Analysis, Geospatial Mapping, Geographic Information Systems, Building Information Modeling, Data Manipulation, Global Positioning Systems, Network Analysis, Image Analysis, Data Import/Export, Unsupervised Learning, Software Installation, Supervised Learning, UI Components
Advanced · Course · 1 - 3 Months

Coursera
Skills you'll gain: C++ (Programming Language), Data Structures, File I/O, Data Store, Data Cleansing, Data Mapping, Data Integrity
Intermediate · Guided Project · Less Than 2 Hours

Packt
Skills you'll gain: Cloud Computing Architecture, Cloud Infrastructure, Cloud Deployment, Cloud Security, Cloud Computing, Incident Response, Cloud Management, Cloud Services, Disaster Recovery, Capacity Management, Virtual Networking, IT Automation, Network Troubleshooting, Virtual Machines, Virtualization, Application Deployment, Application Security, System Monitoring, Security Controls, Capacity Planning
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: OSI Models, Network Security, Security Controls, General Networking, Wireless Networks, Network Protocols, Firewall, Network Administration, TCP/IP, Telecommunications, Proxy Servers, Network Infrastructure, Intrusion Detection and Prevention, Remote Access Systems
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: AI Security, Responsible AI, Generative AI, Data Ethics, Business Ethics, AI Personalization, Information Privacy, Threat Modeling, Personally Identifiable Information, Threat Detection, Cybersecurity, Law, Regulation, and Compliance, Prompt Engineering, Public Affairs
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Power Electronics, Control Systems, Electrical Engineering, Electronics, Engineering Analysis, Simulation and Simulation Software, Systems Analysis, Matlab, Technical Design
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: Policy Development, Conflict Management, Ethical Standards And Conduct, Crisis Intervention, Policy Analysis, Emergency Response, Mitigation, International Relations, Case Studies, Risk Analysis, Community Development, Risk Management, Research, Climate Change Adaptation, Socioeconomics
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Data Ethics, Generative AI, Artificial Intelligence, AI Security, AI Enablement, End User Training and Support, Human Computer Interaction, Information Privacy
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Large Language Modeling, Natural Language Processing, Generative Model Architectures, Transfer Learning, Embeddings
Advanced · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Diversity Programs, Diversity and Inclusion, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Cultural Diversity, Team Management, Workplace inclusivity, Team Performance Management, Conflict Management, Cultural Sensitivity, Culture
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Responsible AI, AI Enablement, Organizational Change, AI Product Strategy, Product Roadmaps, Program Implementation, Stakeholder Engagement, Google Gemini, Anthropic Claude, Business Strategy, Leadership, Business Transformation, Change Management, Content Strategy, Corporate Communications, Digital Media Strategy, Non-Verbal Communication, Verbal Communication Skills, Communication Strategies, Communication
Intermediate · Specialization · 1 - 4 Weeks