IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Michigan State University
Skills you'll gain: Peer Review, Storytelling, Editing, Proofreading
Beginner · Course · 3 - 6 Months

Imperial College London
Skills you'll gain: Linear Algebra, NumPy, Applied Mathematics, Machine Learning Algorithms, Jupyter, Algorithms, Python Programming
Beginner · Course · 1 - 3 Months

Hebrew University of Jerusalem
Skills you'll gain: Computer Architecture, Computer Hardware, Computer Engineering, Computational Logic, Computer Programming, System Design and Implementation, Software Design, Debugging, Computer Programming Tools, Verification And Validation, Data Storage
Mixed · Course · 1 - 3 Months

The University of Edinburgh
Skills you'll gain: Software Engineering, Programming Principles, Animation and Game Design, Software Development, Software Design, Event-Driven Programming, Computer Programming, Computational Thinking, Debugging, Algorithms
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Responsible AI, ChatGPT, Data Ethics, LLM Application, AI Personalization, Generative AI, Digital pedagogy, Email Automation, Educational Materials, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Data Wrangling, Analytical Skills, Data Analysis, Data Preprocessing, Data Cleansing, Generative AI, ChatGPT, Data Visualization Software, Jupyter, Statistical Analysis, Artificial Intelligence, Data Collection, Data Management, GitHub, Technical Support, Git (Version Control System), Integrated Development Environments
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Requirements Analysis, Milestones (Project Management), Stakeholder Management, Performance Reporting, Project Management, Negotiation, Quality Management, Project Scoping, Project Documentation, Project Planning, Interviewing Skills, Communication, Problem Solving
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Excel Formulas, Microsoft Excel, Data Cleansing, Data Analysis, Data Import/Export, Spreadsheet Software, Data Wrangling, Data Quality, Pivot Tables And Charts, Google Sheets, Data Manipulation, Data Science, Information Privacy
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: HTML and CSS, Ajax, Javascript, Responsive Web Design, Front-End Web Development, Web Design, Web Applications, Cascading Style Sheets (CSS), Development Environment, Web Development Tools, Web Content Accessibility Guidelines
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: AI Product Strategy, Usability Testing, New Product Development, Product Management, Product Lifecycle Management, Agile Software Development, Product Development, Innovation, Product Roadmaps, Agile Methodology, Responsible AI, Generative AI, Kanban Principles, Product Planning, Product Strategy, Product Testing, ChatGPT, Test Planning, Registration, Leadership
Beginner · Professional Certificate · 3 - 6 Months

Samsung
Skills you'll gain: Hardware Troubleshooting, Display Devices, Electrical Safety, Technical Support, System Support, Test Equipment, Quality Assurance
Intermediate · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Creative Thinking, Brainstorming, Ideation, Creativity, Cognitive flexibility, Problem Solving, Collaboration
Beginner · Course · 1 - 3 Months