IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

The State University of New York
Skills you'll gain: Conflict Management, Leadership, Collaboration, Teamwork, Communication, Interpersonal Communications, Verbal Communication Skills, Crisis Intervention, Active Listening, Empathy
Beginner · Course · 1 - 4 Weeks

Università di Napoli Federico II
Skills you'll gain: NoSQL, Apache Hadoop, Apache Hive, Big Data, Database Systems, Artificial Intelligence, Databases, Distributed Computing, Data Processing, Scalability, Business Intelligence, Data Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Management, Stakeholder Communications, Stakeholder Engagement, Stakeholder Analysis, Leadership, Strategic Communication, Communication, Relationship Building, Prioritization
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, ChatGPT, Data Validation, LLM Application, AI Product Strategy, Data Analysis, Applied Machine Learning, OpenAI, Data-Driven Decision-Making, Analytical Skills, Exploratory Data Analysis, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Migration, Cloud Storage, Data Management, Data Integration, Data Storage, Data Infrastructure, Data Architecture, Extract, Transform, Load, Data Security, Data Transformation, Data Pipelines, Disaster Recovery
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Disaster Recovery, Business Continuity Planning, Database Management, Database Administration, Problem Management, Relational Databases, Incident Management, Service Management, Information Systems, Software Development Methodologies, IT Management, Asset Management, Project Design, Object Oriented Design, Agile Methodology
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Data Presentation, Data Cleansing, Predictive Analytics, Business Analytics, Financial Analysis, Advanced Analytics, Data Preprocessing, Data Analysis, Technical Communication, Investment Management, Data Manipulation, Model Evaluation, Statistical Modeling, Regression Analysis, Classification Algorithms
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Writing, Research, Grammar, Editing, Organizational Skills, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Operating Systems, OS Process Management, System Programming, File Systems, Unix Commands, Command-Line Interface, System Monitoring, System Design and Implementation, Performance Tuning, Package and Software Management, File Management, Algorithms, Cloud Platforms, Security Controls, User Accounts, Debugging
Intermediate · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Business Planning, Working With Children, Business, Small Business Accounting, Tax Management, Policy Development, Parent Communication, Contract Management, Revenue Management, Budgeting, Insurance, Cost Estimation, Payment Processing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Video Editing, Timelines, Video Production, Editing, Productivity, Storytelling
Beginner · Course · 1 - 4 Weeks
Georgia Institute of Technology
Skills you'll gain: Software-Defined Networking, Network Performance Management, Network Monitoring, Data Centers, Network Architecture, Computer Networking, Cloud Computing, Network Routing, Microsoft Azure, Test Tools, Debugging, Scalability
Mixed · Course · 1 - 3 Months