IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process Improvement, Process Improvement, Lean Methodologies, Waste Minimization
Beginner · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Infectious Diseases, Microbiology, Immunology, Pathology, Infection Control, Pharmacology, Epidemiology, Public Health and Disease Prevention, Molecular, Cellular, and Microbiology, Cell Biology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cryptography, Network Security, OSI Models, Public Key Infrastructure, Network Protocols, Encryption, Remote Access Systems, Firewall, Brute-force attacks, Emerging Technologies, TCP/IP, Wireless Networks, Authentications
Advanced · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Model Deployment, Google Cloud Platform, Cloud Deployment, Cloud Computing Architecture, Performance Tuning, Infrastructure Architecture, Artificial Intelligence, Hardware Architecture
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Cloud Deployment, Microsoft Azure, Cloud Management, Cloud Computing, Windows PowerShell, Infrastructure As A Service (IaaS), Software As A Service, Virtual Machines, Platform As A Service (PaaS), Resource Management, Command-Line Interface, Scripting, Verification And Validation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Collaborative Software, Team Leadership, Virtual Teams, Cross-Functional Team Leadership, Agile Methodology, Organizational Leadership, Innovation, Team Management, Team Building, Communication, Employee Engagement, Change Management
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Information Systems Security, Cybersecurity, Encryption, Proxy Servers, Information Privacy, Servers, Web Servers, Network Routing, Cloud Hosting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Model Deployment, Apache Spark, Data Pipelines, MLOps (Machine Learning Operations), PySpark, IBM Cloud, Jupyter, Docker (Software), Machine Learning, Data Science, Python Programming, Scalability, Design Thinking
Advanced · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Biological Engineering, Molecular Biology, Biotechnology, Electrical Engineering, Engineering Design Process, Biochemistry, Cell Biology, Technical Design, Research Design, Biology, Computational Logic, Laboratory Experience, Technical Standard
Build toward a degree
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Intellectual Property, Law, Regulation, and Compliance, Entrepreneurship, Business, Commercial Laws, Labor Law, Business Management, Contract Management, Staff Management, New Business Development, Organizational Structure, Corporate Tax
Beginner · Course · 1 - 3 Months

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Social Justice, Community Development, Governance, Sustainable Development, Systems Thinking, Information Technology, Economic Development, Policty Analysis, Research, and Development, Digital Transformation, Stakeholder Engagement, Case Studies
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Network Architecture, Virtual Networking, Virtualization, Network Planning And Design, Software-Defined Networking, Virtual Private Networks (VPN), Network Protocols, Cloud Infrastructure, Local Area Networks, Wireless Networks, Wide Area Networks, Virtual Machines
Intermediate · Course · 1 - 4 Weeks