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    Communication Skills Courses

    Communication skills courses can help you learn how to express ideas clearly, listen actively, and engage effectively in personal, academic, and professional settings.

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    Find the Best Communication Skills Course for Your Goals

    • U

      University of Virginia

      Digital Product Management: Modern Fundamentals

      Skills you'll gain: New Product Development, Product Management, Innovation, Product Improvement, Customer Insights, Design and Product, Product Roadmaps, Stakeholder Communications, Customer Engagement, Agile Methodology, Data-Driven Decision-Making, Marketing Analytics, Stakeholder Management, Product Testing, Business Modeling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      5.3K reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of California, Davis

      Learn Spanish: Basic Spanish Vocabulary

      Skills you'll gain: Peer Review, Language Learning, Spanish Language, Oral Expression, Grammar, Oral Comprehension, Vocabulary, Culture, Writing, Writing and Editing, Research, Literacy

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • M

      Microsoft

      Work Smarter with Microsoft Word

      Skills you'll gain: Microsoft Word, Microsoft 365, Productivity Software, Proofreading, Document Management, Technical Documentation, Microsoft Windows, Presentations, Writing, Editing, Data Entry, Data Visualization, Grammar

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2K reviews

      Beginner · Course · 1 - 3 Months

    • G

      Google

      Satisfaction Guaranteed: Develop Customer Loyalty Online

      Skills you'll gain: Loyalty Programs, Customer Retention, Customer Relationship Management, E-Commerce, Customer Service, Google Analytics, Professional Networking, Web Analytics, Marketing Analytics, Digital Marketing, Customer Insights, Generative AI Agents, Interviewing Skills, Business Metrics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Pennsylvania

      Regulatory Compliance

      Skills you'll gain: Compliance Training, Compliance Management, General Data Protection Regulation (GDPR), Regulatory Compliance, Law, Regulation, and Compliance, Compliance Reporting, Regulation and Legal Compliance, Legal Risk, Compliance Auditing, Information Privacy, Governance Risk Management and Compliance, Personally Identifiable Information, Regulatory Requirements, Risk Management, Internal Communications, Procedure Development, Data Security, Continuous Monitoring, Business Ethics, Internal Controls

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.5K reviews

      Intermediate · Specialization · 3 - 6 Months

    • G

      Google

      Build Dynamic User Interfaces (UI) for Websites

      Skills you'll gain: Responsive Web Design, Information Architecture, User Experience Design, Web Design, Design Reviews, Usability Testing, Wireframing, User Research, User Centered Design, User Interface (UI) Design, Mockups, Prototyping, Figma (Design Software)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.7K reviews

      Beginner · Course · 1 - 4 Weeks

    • K

      Kennesaw State University

      Six Sigma Green Belt

      Skills you'll gain: Statistical Process Controls, Statistical Hypothesis Testing, Process Capability, Team Management, Quality Improvement, Root Cause Analysis, Six Sigma Methodology, Lean Six Sigma, Lean Methodologies, Exploratory Data Analysis, Process Improvement, Quality Control, Probability & Statistics, Operational Excellence, Statistical Analysis, Process Analysis, Process Mapping, Correlation Analysis, Business Process Management, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.5K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free
      Free
      L

      Lund University

      Writing in English at University

      Skills you'll gain: Editing, Proofreading, Writing, Grammar, English Language, Literacy, Vocabulary

      4.7
      Rating, 4.7 out of 5 stars
      ·
      789 reviews

      Beginner · Course · 1 - 4 Weeks

    • I

      IE Business School

      Branding: The Creative Journey

      Skills you'll gain: Brand Strategy, Customer experience strategy (CX), Branding, Storytelling, Production Planning, Logo Design, Brand Management, Content Marketing, Target Audience, Advertising Campaigns, Content Creation, Advertising, Marketing Design, Creative Design, Marketing Communications, Brand Awareness, Proposal Development, Value Propositions, Content Strategy, Consumer Behaviour

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.6K reviews

      Beginner · Specialization · 3 - 6 Months

    • M

      Meta

      Meta Marketing Science Certification Prep

      Skills you'll gain: Marketing Analytics, Bayesian Statistics, Descriptive Statistics, Marketing Effectiveness, Statistical Hypothesis Testing, A/B Testing, Target Audience, Marketing Strategies, Marketing Planning, Statistical Inference, Sampling (Statistics), Data Collection, Data Modeling, Statistics, Advertising Campaigns, Campaign Management, Marketing, Analytics, Google Analytics, Data Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.7K reviews

      Intermediate · Specialization · 3 - 6 Months

    • T

      The State University of New York

      Communication and Leadership during a Public Health Crisis

      Skills you'll gain: Conflict Management, Clinical Leadership, Media and Communications, Emergency Response, Interpersonal Communications, Public Health, Crisis Intervention, Cultural Diversity, Stress Management, Healthcare Ethics

      4.4
      Rating, 4.4 out of 5 stars
      ·
      56 reviews

      Beginner · Course · 1 - 4 Weeks

    • É

      École Polytechnique Fédérale de Lausanne

      Functional Programming in Scala

      Skills you'll gain: Scala Programming, Apache Spark, Apache Hadoop, User Interface (UI), Distributed Computing, Programming Principles, Big Data, Software Design, Data Structures, Software Design Patterns, Functional Design, Data Manipulation, Object Oriented Programming (OOP), Interactive Data Visualization, Computer Programming, Data Processing, Real Time Data, Visualization (Computer Graphics), Performance Tuning, Algorithms

      4.7
      Rating, 4.7 out of 5 stars
      ·
      11K reviews

      Intermediate · Specialization · 3 - 6 Months

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    1…313233…489

    In summary, here are 10 of our most popular communication skills courses

    • Digital Product Management: Modern Fundamentals: University of Virginia
    • Learn Spanish: Basic Spanish Vocabulary: University of California, Davis
    • Work Smarter with Microsoft Word: Microsoft
    • Satisfaction Guaranteed: Develop Customer Loyalty Online: Google
    • Regulatory Compliance: University of Pennsylvania
    • Build Dynamic User Interfaces (UI) for Websites: Google
    • Six Sigma Green Belt: Kennesaw State University
    • Writing in English at University: Lund University
    • Branding: The Creative Journey: IE Business School
    • Meta Marketing Science Certification Prep: Meta

    Why Learn Communication Skills?

    Communication skills are essential for expressing ideas clearly, building relationships, and collaborating effectively in any setting. They play a key role in leadership, teamwork, conflict resolution, and career growth. Learning communication skills can help you connect with others, present ideas with confidence, and succeed across professional and personal environments.

    Frequently Asked Questions about Communication Skills

    Communication Skills courses on Coursera help learners develop a range of interpersonal and professional communication abilities:

    • Effective speaking and listening skills for various settings, including presentations and meetings.
    • Non-verbal communication techniques, such as body language and eye contact.
    • Persuasive communication for influencing and negotiating.
    • Writing skills for crafting clear and concise emails, reports, and proposals.
    • Conflict resolution and assertiveness training to handle disagreements constructively.
    • Cross-cultural communication skills to interact effectively with diverse groups.
    • Techniques for digital communication, including virtual presentations and online collaboration. ‎

    No prior experience is necessary to begin learning Communication Skills on Coursera:

    • Beginners can start with foundational courses that introduce basic communication principles and practices.
    • Intermediate learners can enhance specific skills like public speaking or persuasive writing.
    • Advanced learners can focus on specialized areas such as leadership communication or crisis communication.

    Courses are structured to help learners at all levels improve their communication effectiveness.‎

    Completing Communication Skills courses on Coursera can lead to various credentials that support career development:

    • Certificates of completion that can be added to your professional portfolio or resume.
    • Professional certificates that affirm your expertise in specific communication areas.
    • Specializations that encompass multiple related courses to build in-depth skills that are attractive to employers.

    These credentials can enhance your appeal to potential employers and demonstrate your commitment to improving your communication skills.‎

    Strong communication skills are crucial for success in numerous roles across all industries:

    • Leadership positions, such as management or executive roles, where effective communication is key to team coordination and motivation.
    • Sales and marketing professions, where persuasive communication drives customer engagement and revenue.
    • Human resources, where clear and sensitive communication is essential for handling personnel matters.
    • Customer service roles, requiring efficient and empathetic communication to resolve issues and maintain client satisfaction.
    • Public relations and corporate communications, where professional communication shapes public perception and company messaging.

    Effective communication skills can significantly increase your career prospects and job performance, irrespective of the field.‎

    Yes, Coursera offers a variety of free courses across many topics, including communication skills. While you can access most course materials for free by auditing the courses, this does not include graded assignments or a completion certificate. For those looking to obtain a certificate to showcase their learning or enhance their professional profile, Coursera provides the option to purchase the course. Additionally, Coursera offers free trials or financial aid to learners who qualify, making certifications more accessible to everyone.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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