Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Generative AI, Predictive Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Selling Techniques, Sales Strategy, Overcoming Objections, Closing (Sales), Sales Process, Customer Engagement, Sales Presentation, Solution Selling, Data-Driven Decision-Making, Customer Relationship Building, Value Propositions, Competitive Analysis, Price Negotiation, Rapport Building, Active Listening
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Debugging, Automation, Python Programming, Data Structures, Programming Principles, Data Import/Export, Scripting, Data Manipulation, File Management, Data Validation, Software Installation
Beginner · Course · 3 - 6 Months

Skills you'll gain: Cyber Security Assessment, Security Testing, Vulnerability Assessments, Penetration Testing, Vulnerability Scanning, Threat Modeling, Vulnerability Management, Security Strategy, Security Controls, Security Requirements Analysis, White-Box Testing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: HubSpot CRM, Revenue Forecasting, Customer Relationship Management, Sales Development, Sales Management, Sales Pipelines, Sales Process, Customer Acquisition Management, Customer Communications Management, Lead Generation
Beginner · Guided Project · Less Than 2 Hours

Scrimba
Skills you'll gain: Cascading Style Sheets (CSS), Responsive Web Design, HTML and CSS, Web Design and Development, Front-End Web Development, Web Design, Computer Programming
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, Responsible AI, Underwriting, Operational Efficiency, Lending and Underwriting, Compliance Management, AI Enablement, Risk Analysis, Ethical Standards And Conduct, Data-Driven Decision-Making, ChatGPT, Decision Making, Automation
Beginner · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Financial Inclusion, FinTech, Digital Transformation, Mobile Banking, Product Design, Financial Services, Innovation, Banking, Data Analysis, Talent Management, Customer experience improvement, Needs Assessment, Emerging Technologies, Strategic Partnership
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Cascading Style Sheets (CSS), Front-End Web Development, HTML and CSS, Web Design and Development, Responsive Web Design
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Social Skills, Interpersonal Communications, Education Software and Technology, Relationship Building, English Language, Verbal Communication Skills, Professional Development, Communication, Active Listening, Vocabulary, Language Learning, Grammar
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Audit Planning, Enterprise Architecture, Compliance Management, Regulatory Compliance, Quality Assurance, Enterprise Risk Management (ERM), Quality Management
Intermediate · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Amazon Elastic Compute Cloud, Cloud Applications, Bioinformatics, Cloud Computing Architecture, Cloud Computing, Algorithms, Development Environment, Performance Tuning, Computer Architecture, Hardware Architecture, System Design and Implementation, Computer Programming
Intermediate · Course · 1 - 3 Months