IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Akamai Technologies, Inc.
Skills you'll gain: SQL, Database Management, Relational Databases, Database Systems, Database Design, Database Theory, Data Manipulation, Query Languages, Data Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Vulnerability Assessments, Risk Management, Continuous Monitoring, Operational Risk, Threat Management, Intrusion Detection and Prevention, Business Risk Management, Cyber Risk, Vulnerability Management, Security Controls, Enterprise Risk Management (ERM), Risk Mitigation, Risk Analysis, Compliance Management, Security Information and Event Management (SIEM), Technical Communication, Network Monitoring, Network Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Employee Engagement, Conflict Management, Employee Relations, Labor Relations, Management Training And Development, Staff Management, Team Leadership, Labor Law, Workplace inclusivity, Human Resources, Communication, Compliance Management, Active Listening
Beginner · Course · 1 - 4 Weeks

28DIGITAL
Skills you'll gain: Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Data Preprocessing, Feature Engineering, Dimensionality Reduction, Machine Learning, Model Evaluation, Predictive Modeling, Algorithms, Performance Tuning
Intermediate · Course · 1 - 3 Months

University of London
Skills you'll gain: Interactive Design, Computer Graphics, User Interface and User Experience (UI/UX) Design, Mobile Development, Visualization (Computer Graphics), Animation and Game Design, Music, Application Development, Multimedia, Computer Programming, Digital Signal Processing
Mixed · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Instructional and Curriculum Design, Instructional Strategies, Differentiated Instruction, English Language, Student Engagement, Language Learning, Cultural Sensitivity
Mixed · Course · 1 - 3 Months

Emory University
Skills you'll gain: Music Theory, Music History, Music, World Music, Instrumental Music, Performing Arts, Music Performance
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Parent Communication, Advocacy, Family Support, Patient Education And Counseling, Patient Advocacy, Oncology, Special Education, Working With Children, Education and Training
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Organizational Change, Change Management, Business Transformation, Culture Transformation, Organizational Leadership, Digital Transformation, Business Leadership, Organizational Effectiveness, Leadership, Stakeholder Analysis, Stakeholder Management, Communication Strategies, Strategic Communication, Collaborative Software, Stakeholder Engagement, Team Building, Communication, Adaptability, Google Workspace, Planning
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Internet Of Things, Telecommunications, Communication Systems, Distributed Computing, Wireless Networks, General Networking, Network Routing, Embedded Software, Network Protocols
Intermediate · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Public Policies, Policy Development, Policy Analysis, Political Sciences, Advocacy, Environmental Policy, Behavioral Economics, Public Administration, Program Evaluation, Ethical Standards And Conduct, Governance, Systems Thinking, Economics
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management
Beginner · Specialization · 1 - 3 Months